Southgate Apartamentos

If I knew what I know now, I would never have signed a lease. Management is polite up until your name is signed on your lease. After that they treat you as a joke. My downstairs neighbors have a husky that howls/whines and barks at all hours of the day and night with a prime example being from 11pm to 1am with video clips to prove it. The howling and whining is continuous. By this I don’t mean it’s here and there I literally mean it howls at excessive noise levels anytime the tenants leave, with... no breaks. I have notified the office of this just about once if not twice every month since they moved in. I have been given every excuse but by far my favorite is “there’s nothing we can do.” And this wasn’t just told to me by a leasing agent but the manager of the property. I urge you to please please please read these reviews because the past couple have all been something pertaining to unacceptable noise levels from other tenants. And regardless of the response they give me on this site, don’t for a second believe that they will do anything for me or change anything as this has been an ongoing complaint for 7 months now with no resolution or acknowledgment. I wish everyone the best of luck with apartment hunting! Lee mas

Do not rent... my one year lease here, being new to greenville, was a nightmare. upon entering my new home it had an insane amount of damage. cabinets falling off hinges, toilets not bolted to the floor, black stained mirrors, and holes in my bathtub? My neighbors were up every hour of the day and night and were LOUD. no amount of noise complaints or maintenance requests could get management's attention. They had the audacity to raise my rent by almost 200$ to renew my lease, like screw that.... After I left they spent almost my entire security deposit, "remodeling" the place. they refused to tell me what the cash was spent on. Lee mas

1) Tenants' dogs poop in front of your door and their owners don't pick them up, when you report it to the office they ask if you've seen the person, they don't send anyone to clean up. They don't send anyone to clean up and they don't do anything.
2) Thieves searched my car and I notified the office, but they told me it had happened to several people, that I could lodge a complaint and that they didn't have a camera. Since then, they've done nothing and it's happened a second time.
3) They... never wrote a word to my upstairs neighbors when I pointed out that they were being noisy; they always told me there was nothing they could do. Even the office came one day to do renovations in this apartment without making a warning note, I was sick and couldn't rest. When I went to talk to them, they told me they hadn't thought to warn me because it wasn't my apartment.
4) They put pressure on you when you have to renew your rent. they raise the price considerably, every week they wait for a response from you, the price will go up again.
5) They have no empathy. I have a very sick family member and found myself going back and forth between NY and NC, I didn't have time to look for another apartment and was hesitant to move. They sent me the renewal letter and called me every other day, sometimes even when I was in the hospital. With treatment, travel and my inability to work full-time, I didn't want to spend any more money, and every week spent mulling over a decision risked increasing the cost of rent. I went to see the manager, explained everything to her and she said we could always see together what could be done. I signed the contract and a few days later I received some bad news: I had to move. I went to see the manager and she told me I had to pay $1750 to cancel the contract, which was due to start in two months. I said, "Can't we do something? Can't I talk to someone and explain? Can't we prorate this penalty, given that the contract was due to start on December 21? The only solution she offered me was to continue paying for the apartment until he rented it, or to find someone to take the apartment and my deposit would go to that person. It's not that I don't want to pay anything, but I find it really unfair to pay the full penalty for a contract that hasn't even started, and that they didn't even try to find a solution with me when I explained my situation and my money problems. They act like machines Lee mas

The office is only open M-F until 5 which is not helpful for people who work full time. So far everything has been a hassle, moving in was not easy at all, they didn’t communicate how much I was expected to pay when I tried to move in and they expected me to fix it without offering any kind of help. Paying rent is a hassle since for some reason Navy Federal Credit Union, a worldwide known banking establishment, isn’t supported by their apartment app, so now I have to pay my rent with a credit... card and a $30 convenience fee is added (not very convenient for me). Also don’t believe them when they say that if you are hired by a preferred employer you get $200 off your first months rent because that is not true. Lee mas

I have been living out here for a couple of years and when I tell u please believe it’s a peaceful place to live the management,staffs,maintenances and the residents are all so sweet and polite once u move out here u just never want to leave this is a place u can call home