17/10/23
Ok
I have been here a little over a year and the experience has been ok. However, the current property Manager is not that friendly. I will say the maintenance staff is prompt and relatively nice. They will nickel and dime you to get extra money from you. Now you have to obtain apartment insurance through their company where before you could purchase your own. Also, when paying rent online through the resident portal they charge you a small fee even if you are using your checking account. Finally,... there are many dog owners in this apartment complex. Please be aware of the grassy areas behind and between the buildings. Some dog owners do not pick up their dog's poop when they walk them in those areas. It possibly could be the same person or couple of people again and again. This is simply disgusting and an ongoing problem.
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Administrador de la propiedad en The Berkeley at Medford Pointe respondió a esta revisión
Hello, we’re discouraged by this characterization of our community and regret that your experience here has been anything less than exceptional. All potential fees and charges, along with how they are calculated, are clearly outlined within the lease... agreement. If you have any questions about your current costs, please give the office a call for further clarification. We sincerely apologize that your experience with us has not been positive. We are always open to opportunities to improve our service and welcome you to our office to see if we can resolve any outstanding issues you've experienced.