Pearl at High Point Apartamentos

First year I moved here everything was up to a 4 or 5 star rating. Barely had things to ever complain about. However this second year has been a nightmare.

Everything started going down hill once a new management staff came in. There have been a few questionable neighbors that have been allowed in that definitely cause for concern of just how clean they are and or inconsiderate they could be. Water Pressure has been a joke. Barely get a good shower in. Maintenance fixes it and works for a... month and then takes a crap. Kitchen sink is almost non existing in pressure. Been waiting on that one for months now to get fixed. Smoke alarms can go off on you over the simplest things such as toasting bread. No seriously it has gone off over that simple task a few times it ridiculous. The thermostat kind of sucks and you will be using AC or Heat quite a lot do to how it operates at one set temp and will turn off or on it the room goes over or under the set temp by 1 degree. Lastly I have been killing about 3-5 roaches a day, sometimes 8-10. It doesn't matter how well things are clean or if there is just a hand full of crumbs out. Complain and have the pest control come in and spray with what looks like zero effort. But in reality it actually looks like it attracts them in verse repeals them away. And to think your paying up to $30 a month for that type of service. Hallways often smell like decay and like a trash alley way. I would highly suggest finding something else cause your personal health is worth way more than this place. Place is just overall kind of disgusting hidden by a kind of okay looking shell.

Only two positives I can find about this place. Very affordable for what you are getting. But not really worth this health issues if you ask me. Then also the layout of the rooms are actually pretty good. Ask my opinion, If your on a very tight budget and need something cheap, this place will work but know your buying into something not very good for the long run and loaded with issues. Almost have to hazmat my furniture when I move out. Lee mas

There is absolutely no maintannce team to ever get anything done.
My apartment floods every time it rains for the past two months and all I get told is that they are "short staffed" Which is a load of nonsense because even if they were they should have at least talked to me once during the time frame. But nothing but ghosting me and I will never ever recommend this terrible place.

I have lived here for a year and have seen 5 management staff. My AC has been out for over a month and they took forever to come fix it. They cannot keep employees to save their lives. After 4 maintenance men came to look at the unit it was replaced (after a month of no ac.) Then, the same day it was replaced the fan on the inside breaks (likely because it was not compatible with the new unit.) DO NOT MOVE HERE.

I just recently moved in, The Staff here at pearl at high point are so Easy Going and They actually want to see you Get the Home that you want and they Made my Move in process smooth and as Quick as Ever.

I have consistently experienced the best residential support services of my life. The staff are friendly and helpful… Anytime I have submitted a maintenance request I have received a prompt response. Whether it was changing light bulbs, replacing/removing furniture, or servicing the plumbing and electricity, maintence quickly and thoroughly ensured that I have an optimal living environment. I intend to continue renting from the pearl, and I strongly recommend their properties to all of the... incoming graduate students looking for housing. In some ways, your property management company can make or break your living experience and with the Pearl, it’s all in the service. I couldn’t be happier! Lee mas