5/12/23
Please choose another place!
This place is horrible. The entire lease we were dealing with massive amounts of roaches, appliances breaking and not really being fixed very well and Weed. The weed smell was suffocating to say the least and the office refused to do anything about it even though it’s a violation of the lease. They said to call the police and the police couldn’t do anything. We couldn’t wait to leave at the end of our lease. When we did leave they tried to over charge us on our last water bill by $100s of... dollars. We had to go through a very long process to get out deposit back. Just save yourself the hassle.
Reseña de Apartments.com
Administrador de la propiedad en Creekside at Matthews Apartments respondió a esta revisión
I'm sorry to read about your experience. It's very concerning as it is our goal to provide a comfortable and enjoyable living environment for all of our residents. I would be grateful if you could contact me directly so we can discuss this further... and see how we might resolve these issues in the future, or at least learn from them moving forward. Thank you, Rachel - Community Manager - 1 (704) 521-8484