Autumn Ridge Apartamentos

Forced cable package that costs more than my preferred package from the same provider, no less. Trash all over the parking lots, dog poo in the grass, apathetic office staff. They keep jacking up the rent but make no improvements. Maintenance is inept, incapable of simple repairs.

The things I liked most about my year long stay at Autumn Ridge was the quietness of the neighborhood and real wood fireplaces, which are almost impossible to find. Management and maintenance were always exceptionally responsive in the few times I needed them. Had a brand new refurbished apartment too! Give them a strong look. You will be glad you did!

On the surface it looks like a great place - beautiful grounds, good location. But in the past eight or nine months it has gone downhill. There's trash littering the property around the buildings and in the parking lot, more nighttime appearances by police due to disturbances, and the pool and surrounding area have been shut down the entire summer. The pool was completely unusable beginning in the spring of 2018 and never opened at all. There have also been issues with their online payment... system. I've spoken with several of my neighbors and they're all concerned about the same issues. Don't even bother with Autumn Ridge. Lee mas

I visited in February and loved what I saw. Then I moved here in June and for the first month it was a pretty good experience. I was excited to be close to fun spots in the area.

The day I moved in, my neighbor said “This is a place you move OUT of, not into.” Yikes. Now that I’ve been here for a few months, I understand why.
1. The pool was supposed to open in May, but it didn’t open at all this summer. I never saw people working on it, and we didn't get any discount for it on rent.
2. The... office will mark online that they have completed our maintenance requests without ever walking into the apartment. How can you fix a broken toilet or spray for roaches if you don’t enter the room?
3. I didn’t want to pay extra for washing machines, so I was happy to hear they have laundry rooms across the property. The problem? They don’t have air conditioning, and the machines are filled with dead, and sometimes alive bugs as well.
4. The stairs are always disgusting, with bugs and cobwebs. I have never seen them power washed.

Basically, don’t live here. I moved here for the price and the location, but it's just not worth it. I'm paying too much money for such a disappointing experience. Lee mas

If I could give 0 stars, I would. The customer service from the manager has been non-existent over the past month and now I am being charged an additional $800 of which I do not owe. Customer Service for Autumn RIdge has become horrific since new management took over.