Averelle North Hills Apartamentos

This apartment complex has no interest in the well being and safety of its residents. Multiple huge rats on property and bug infestation problem. The pool will never open even after various ‘city inspections’ that I honestly don’t believe ever happen. They will tell you one thing and do a completely different other thing. Management are rude and inconsiderate. They will never answer the phone, yell and curse at residents. Do not move here unless you want problems.

Averelle North Hills is by far the worst apartment complex I have lived here in Raleigh. Huge rats roam across the complex and they have a bad bug problem (Roaches, ants, flies). Maintenance takes weeks to complete request and even then they do not fix the problems correctly. My air condition was broken for 3 weeks before they were able to fix it with my apartment reaching 91F during the day and 84F at night. Management will tell you the pool is opening but never opens during the summer due to... "not passing city requirements". I was told the workout room would be 24/7 but it is only open from 9am-5pm. No one is ever at the front office and there have been multiple car and apartment break-ins since I moved in. DO NOT move here unless you want to deal with all of this. Lee mas

Beware of moving here

Sadly moving to these apartments have been the worse decision I have made.

First Issue
The internet has not been working in my unit for over a week. This is a huge problem since I’m an online student. The front office is aware of this problem yet no solution has been given.

Second Issue
The hallway light has been on for over two weeks and maintenance will not come out to look at it. I put in a request and called the office multiple times yet no one has come to fix it. I... guess it’s not their problem since they are not paying the bill.

Third Issue
The front door is very difficult to unlock and lock.

Fourth Issue
They are short staffed so you can rarely get ahold of anyone at the front office.

Fifth Issue
Trash isn’t collect Friday and Saturday so there is always a bunch of trash near the walkway and it has an odor. Flies are often lingering in the hallway.

Sixth Issues
Given incorrect lease term. I asked for a 6 months lease and was given a 13 month lease.

Seventh Issue
The apartment has a leak in the bathroom.

Eight Issue
You never have access to the gym or pool area since the front office is always locked and there is never anyone in there.

Ninth
Car care center vacuum is broken.





Lee mas

Save your time, money and aggravation and find a better place to live! The management at this complex is deceitful, dishonest and unresponsive. After several promises made prior to move in were broken, it was almost impossible to get the needed repairs done correctly. An A/C repair took over a month to address, and, once it finally was addressed it was done incorrectly causing a leak in the bedroom closet that developed black mold. Repairs to an outside terrace closet were promised and never... completed. When the problems became unbearable, they agreed to let us out of the lease. When the move out was made, the apartment was left in better condition than it was at move in. But, management claimed there was damaged (which was a lie) and said they would deduct half of the security deposit before returning it. What a train wreck of a management team. There are so many options for better places to live in Raleigh. Do your homework and you will save yourself a ton of trouble! Lee mas

I was paying rent on time and they still sent me a eviction notice because the app was down ! They charge you fee’s without explaining why , there is mold and smoke damages and maintenence never comes to fix things , if they do , it takes months ! They change leasing managers every 2 months and they tell you one thing and expect you to resolve issues on your own. Would not recommend at all .. one star is too much !!!!