15/5/23
Nearly unlivable
Since I have lived here (Jan 2022) there have been 2 apartment fires, one resulted in the death of a resident (no communication about the death from the apartment, they sent out an email about the fire over a day after it happened). The apartments are kind of disgusting. I see multiple different kinds of bugs every day (despite being treated by pest services regularly) and have seen 2 mice even though I live with 2 cats.
The office staff is incredibly unhelpful. In my time living there, I have... had one interaction that went smoothly and it was with the property manager. I also often send emails that get no response whatsoever.
You can tell these apartments were originally cheaply made and the upgrades were even cheaper. I would not recommend this complex to anyone. If you genuinely have no other option, this won't be miserable day in and day out, but I have at least one issue daily with either my unit, the office, or the complex overall.
Don't live here.
Reseña de Apartments.com
5 personas encontraron esto útil
Administrador de la propiedad en Six Forks Station Apartments respondió a esta revisión
Thank you for taking the time to review our community. We were extremely disheartened by the loss of one of our residents last year and managing through devastating disasters brings a lot of added on-site responsibilities that can lead to overall... property delays. We appreciate all feedback and are disappointed to hear that didn't meet your expectations. Please know that our team takes pest control seriously and will continue to monitor and address any issues as they arise. As for communication, I apologize that we did not handle the situation more effectively and will ensure that we improve in this area going forward. We also apologize for any inconveniences you may have experienced when reaching out to us - we take pride in offering prompt, helpful service and will work to improve our response times. If you would like to discuss these matters further, please feel free to contact me directly at your earliest convenience at (515) 969-1064 or Taylor.Berry@LiveBH.com. Thank you, Taylor Berry - District Manager