21/9/24
Mid
My overall experience here has been fair. The appliance package and finishings are very nice. The soundproofing is not great, I can hear my neighbors walk upstairs and can occasionally hear them cough. The gym and pool look very nice but they can get crowded and the pool area is quite noisy with the traffic from Tryon Road.
The valet trash company is inconsistent with pickup and won’t return calls. If you need to take out your own trash, the compactors are always overflowing (see photo)....
Getting packages here is a pain. Half the time couriers will not put packages in the package room even if it is specified in the delivery instructions. The package room door does not close automatically, is often left open and is easily visible from the main road. I voiced my concern to the property manager who said there would be an automatic door closer installed, but this never happened after several months.
For the price, I would recommend looking downtown. I personally think this is overpriced for the location/quality of service.
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Administrador de la propiedad en The Ninety Nine respondió a esta revisión
Thank you for your feedback! Without resident insight, we wouldn't know where we're falling short and where more emphasis is needed. I invite you to please contact me or stop by our business office if you would like to discuss your concerns further.... We appreciate your time and hope to have the chance to provide you with a better experience soon. Warm Regards, Lindsey Brown, Community Manager 919-348-4100 thenintyninemgr@hrpliving.com