26/3/25
Overpriced “luxury” apartments
Haven’t had a great experience at all since we moved here about a year and a half ago. They misplaced our security deposit check before we even moved in, had to go and look through checks with the front office staff myself to find it. HVAC has had problems, three separate maintenance requests have been put in, techs claim refrigerant is leaking but have yet to properly diagnose, so every three months we lose A/C or heat. Spotty paint in the guest bedroom to cover up damage, rust on appliances... and bathroom lighting, hard water that leaves pink stains in shower and sinks, thin walls so you can hear everything your neighbors are doing or people talking in the breezeways…this place is not luxury. This place is average at best, and marketed as luxury apartments. Needless to say we won’t be renewing our lease next time around. Don’t be fooled by cheap thrills and mediocre service, I would never recommend this place to anyone
Reseña de Apartments.com
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Administrador de la propiedad en Legacy at Fire Tower respondió a esta revisión
We sincerely apologize that your experience has not met expectations. We regret any frustration caused by the initial issue with your security deposit check and the ongoing concerns with your HVAC system. While we are glad we could resolve the most... recent HVAC issue, we truly apologize for any delays you experienced in the process.
We also appreciate your feedback regarding other aspects of your home, and we regret that these concerns have impacted your time here. Your experience matters to us, and while we understand your decision regarding renewal, we genuinely wish it had been a more positive one. If there is anything we can do to improve the remainder of your stay, please don’t hesitate to reach out.
Best,
Sierra Medder, Community Manager
