Residences at MacGregor Cut Apartamentos

I don't like the people that own these apartments. They raise the rent $150/ year like clockwork, but with no tangible improvements to the property. The MacGregor property in londonderry is littered with dog poop because it flies off of peoples cars because the trash is so far away.

The property manager wants to be in everyone's business but has little interest in solving problems. I discovered I was paying someone else's power bill, an amount triple what I should have been paying. She gave me... the number for an eversource employee and asked me to deal with it, but then got mad when I arranged for him to come over to investigate the problem. This resulted in them finally looking at every unit to correct their wiring and billing.

They hire cut rate maintenance guys, they installed dead batteries in my smoke detectors. They "couldn't find the leak" that was dripping over my head and gave up on it. They left my apartment unlocked for the weekend after they left.

They only provide one key to the apartment, you can't have both people get in without going to make your own copy of the key

The apartment was not checked or cleaned after the last person moved out- beard hair in the sink, food in the oven, pee on the toilets, and dirty carpets. I asked for a rent credit but was told they "don't do that" before getting an email about a door decorating contest for rent credit.

Parking is a nightmare for half the buildings in the complex and snow removal is downright authoritarian due to having no excess parking.

They can't be bothered to absorb the $2.50 processing fee for rent payments through appfolio and instead charge it to tenants despite raising rent annually.

These people are cheapskates and don't care about you. Don't live here. Lee mas

I've lived here for about two months now, and it's been fantastic. This is a safe community that is well maintained. Julie the property manager is is on top of everything, doesn't matter what time of day and even after hours.
She was outside helping residents clean off their cars and even gave one a jump start. I truly believe the negative reviews on here are from residents that do not like following rules of apartment living. They're quite simple, and in place for a reason. I consider myself... very lucky to live in a place with such great people and management. This place wouldn't be what it is without Julie and we all know that here. Lee mas

I moved in over the summer and I am very happy with the unit. The building manager is very helpful snd courteous she has gone out of her way to assist me in all requests I have put in. The pool was very enjoyable this summer abs was never crowded. The clubhouse is always spotless as the manager keeps up with the cleaning of it.

I agree with the previous comments and can add that management is aggressive and not friendly at all. They definitely will send you scarring and warning sms and even on all holidays including thanksgiving, new year and Christmas. Moreover, they live directly on campus in same building and “work”. For example, call to towing company to remove guests cars or residential cars parked on guest lot, even after 11pm every day. You will not feel happy to see only solid concrete areas on the residential... area, no play yard, or area for dogs, but you will get surrounding wood full of ticks. If you wish to complain to the top management, they are never in main office, belonging to one family, therefore, not working at all. Lee mas

We've lived here almost a year and have struggled to find parking since day 1. Even before residents of buildings 13 & 11 moved in, buildings 12 & 10 shared 1 row of parking vs the extra space around the clubhouse other buildings get. Now that those buildings are opening we're forced to park across the property & walk day or night, train or shine. If you're renting a 1 bedroom apartment you'll only get 1 parking decal and told to keep your other car at the park & ride across town. Only way to... get 2 stickers is to rent a 2 bedroom. Even then each building has about 25 units- 20+ of which are 2 bedrooms. This allows 45+ parking decals to be issued per building but there are only 17-22 spaces in front of each. How did this get approved?!! If you drive a motorcycle you'll be told to pay to put it in storage or have it towed come October. Snow removal is a joke too. The 1 visitor lot across the property is due to be emptied by 9am to allow the first building to move to it so that their lot can be plowed. Then the next building has to move within 30 minutes or be towed and so on. The plow "truck" is a small dinky forklift looking cab with a plow on it that takes over an hour to plow 1 area. Buildings before yours don't vacate the visitor lot in time because their lot isn't clear but you better bet if you're not gone within 5 minutes of your time (plow or not) you'll be towed. Have fun wasting gas & time after snow storms driving around waiting to go back home. & good luck finding a spot when you get there. Lee mas