Parkway Lofts

I have been living here for a year now, and regret my decision, this place is awful, nothing ever gets fixed on time. The gates and elevators are constantly broken. One of the gates has been broken since July 2023 and its Feb 2024. Dog poop everywhere. Management is aware of all the issues but don't do a single thing to get anything done. Don't fall for the false advertisement of luxury living, you are better off living at New York Penn station with all the homeless people.

NEW RESIDENT EXPERIENCE:

Poorly working appliances NOT communicated prior to move in.

Actual experience inconsistent with property amenities description.

Wasted time and energy costs with no resolve.

Untrustworthy Maintenance/ Repairs.

Management poor communicators, lack empathy.

Lost salary behind taking time off to be present for maintenance appointments.

Washer/Dryer remains unusable.

Using hangers to air dry clothing around apartment.

Washer/Dryer way past their prime appears to be... leasing agent tour props at this point. Units don’t actually clean your clothes, they make them dirtier.

Appliance replacements work worse than the last.

Parkway lofts is mostly marketing. Actions speaks louder than words.

More detailed unsatisfactory experiences to report. This has been a nightmare.

Move in at your own risk!

Dear Parkway Lofts Management,

Don't waste your time replying with copy/paste generic apology and invitation to talk. Your onsite managers like to ignore/divert calls to avoid these matters.

Best
Lee mas

Go somewhere else that respects your time and money. I went through the whole application process to be both denied for 1 apartment which most likely had 10(+) applicants and lose my $1000 apartment hold deposit. That is right you pay for both the application and to hold an apartment which isn’t guaranteed and then told you aren’t getting your $1000 deposit back… BEWARE!!

I lived in the building since Nov 2017. My overall experience has been good at times and less than desirable at others. However, when I look at the entire experience as a whole, I must say it was overall pleasant and good.

When I first moved in, I was in a Studio, a year later I moved to a one bedroom unit. while in the one bedroom unit I've had numerous concerns from a neighbor. mostly about a dog barking or loud tv/music. I had been called by the front and asked to come home due to the dog... barking; however upon arrival home the dog wasn't barking.

After speaking with office about my concerns, specially Melanie and Kamil, they were able to get me into another 1 bedroom unit on the same floor.

Ultimately, I did not expect the property management company to try to work things out. I was expecting to have to up and move during Covid, which would have been rather difficult.

The building/property management exceeded my expectation and showed ability and flexibility when working with myself and partner to make the situation in the building liveable for both myself and neighbor. Lee mas

I lived at Parkway Lofts for 4.5 years - i moved from Manhattan. It was a great home for me; just a really easy set-up. Near the train to get into NYC, ample parking, doggo friendly, cool apartments, great staff, fun outdoor spaces for get togethers... Melanie and her team do a great job creating a community for everyone.