Hidden Creek at Clark (New Management!!) Apartamentos

new management don't respect tenant privacy at all, they just do what they want, works just climb on to your balcony via ladders whenever they feel like it, i mean dame i could be walking around naked and people are on my balcony not good. also they will tune off your water with out notice, have us waiting all day with out any hot/ cold water. God forbit you have a emergency over the weekend there in no one around til Monday so your clog with have to wait ..i can go on and on .... its like they... don't care about people. but you better have the rent in one time or your getting a threatening. oh yes they know how to send those types of notice. GOOD LUCK to those that are will to deal with this. i am out as soon as i find my house . Lee mas

My wife and I have lived here since 2017 and, for the most part, have been pleased. Yes, Maintenance has gone through many changes- all good- and now the staff is kind, courteous, and thorough (yet, I still have issues sometimes getting them to respond to calls), but the ultimate problem is communication.

They've done an excellent job communicating regarding immediate things happening- but a very, very poor job regarding communication on the progress of any of the renovations or projects.

I... find absolutely unacceptable that we've been promised new laundry facilities (a process that started in August of last year) and we are almost into summer yet no communication of completion date or expectations. I have been forced to pay exorbitant amounts of money on outside laundry facilities with no acknowledgement that this is something contractually obligated. I have communicated my issues with no response from management as of it.

Two stars is 'okay' and that is exactly how I describe this place to those looking for good, affordable apartments. If communication improved, I could say the property is great- having new windows is nice, but doesn't make up for the bigger picture. Lee mas

I have lived here for 2 years and the only thing that I am impressed with is how safe and centralized the complex is. Other than that, it takes maintenance FOREVER (and sometimes forever never comes) when you put in a work order, regardless of whether or not you call it in as an emergency. They never opened the pool (which was one of the reasons why I moved here). Additionally, the laundry room is trash. I have been able to do my laundry maybe twice in the time that I have been living here... because they are antiquated and always out of order. Not to mention that it’s drafty every winter because the windows, doors and balcony doors are about as old as Jesus and his disciples. Lastly, they raise rent every year and changes to the apts are never made throughout the year. Lee mas

I have lived here for 2 years and the only thing that I am impressed with is how safe and centralized the complex is. Other than that, it takes maintenance FOREVER (and sometimes forever never comes) when you put in a work order, regardless of whether or not you call it in as an emergency. They never opened the pool (which was one of the reasons why I moved here). Additionally, the laundry room is trash. I have been able to do my laundry maybe twice in the time that I have been living here... because they are antiquated and always out of order. Not to mention that it’s drafty every winter because the windows, doors and balcony doors are about as old as Jesus and his disciples. Lastly, they raise rent every year and changes to the apts are never made throughout the year. Lee mas

I should of listen when i saw the reviews and never moved into this place! This place is horrible. The new management doesn't care about the concerns of the residents. These apartments need to be knock down and re build. When it says in the ad for this place on rent place or whatever site your looking at newly renovated place, its not a renovated apartment, the only thing that is renovated in the apartment are the floors a new coat of paint and a new toilet! So don't be fooled! Whoever they... hired to do the paint job, they need new people, how do you paint over electric outlets! It takes maintenance so long to fix stuff and when they finally come and look at it, nothing gets fix. Even when you call maintenance every day to fix something they come up with every excuse in the book and it takes them 3 months to fix a ceiling( and when they were done, they left my bathroom a mess no respect at all). They like to do construction whenever time they feel like (I get it cause you need to fix up the place) but why are you doing it at 6pm at night. The laundry rooms are disgusting! Mold in the washer and dryers. If you try to talk to the new owner, he brushes you over and tells you you can move out if you like and rent a renovated apartment and pay more money. I'm counting down the months until i move out of this hell hole, nothing but problems since i moved in. Please do yourself a favor and look at other places, so much more better places than this horrible place! Lee mas