10/11/22
210 Main
I am 20 months into my lease. Water intrusion due to Ida never fixed. Back- and-forth management had Superintendent come up and take off the wood that surrounds the heating/air unit to bubble it up and glue to cover up any holes where the water would come through. Then the bricks started flaking and he came again and applied a solution to my living and my bedroom brick walls. All that and the water continues to flow. Now fast forward to May 2022 and find that the windows are the cause. I was... told it would take about 45 days to get scaffolding to the building to inspect, then access fix and do my floors. That time has come and gone and they’ve done nothing. Vantage President and the whole team and the owner all aware. I even contacted Heritage. They were not interested in helping. Vantage wants me to either leave the building or move to a smaller unit, be inconvenienced more than what I am and I would have to pay to move myself. Now they are “beautifying” the outside of the building and doing absolutely nothing to make repairs to the outside windows to stop the rain and storms from coming in. My living room floors are coming up and warped and there is the smell of mold. And everyone is silent. The place reeks of weed. I now smell weed in my kitchen, my living room and lately my bedroom. Nothing is done. Nothing accomplished. My last resort is to post this experience. And.. my lease is through May 2023.
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Administrador de la propiedad en 210 Main respondió a esta revisión
Thank you for reaching out. We're concerned by the manner of your experience and sincerely apologize for the issues that you've mentioned. Please contact our Success Team via CustomerSuccessTeam@vmimgmt.com so we can work together to resolve this... matter and restore your comfort in our community. We appreciate your patience and look forward to assisting you.
~Customer Success Team