Knoll Gardens Apartamentos

I have lived at Knoll Gardens for 2 years and have had a mixed, but overall negative, experience.

The apartments are spacious and there is ample parking, but that’s about where the good points stop…

I have had problems with roaches and ants starting from about 2 months after I moved in. They are I my bathroom, kitchen (even inside the dishwasher) and living room. Management does not do anything about the bugs unless they come into your apartment and SEE THE LIVING BUGS in your apartment. They... do not “count” if they’re dead on your counter/floor and will not treat your apartment unless they literally see them crawling around…so there’s that.

My neighbors are lovely, but noisy. I’m on the second floor, if my downstairs neighbor’s kid is running around or the neighbors I share a wall with have a party, they might as well be in my apartment it’s so loud.

I moved into a filthy, uncleaned apartment. They had done some renovations (placed laminate flooring that was peeling up by the time I moved in, fixed bannister which is fine) and every surface was covered in this fine grey dust from construction. The windows and cabinets had a layer of grime (maybe from prior tenant) that I needed to scrub off. The apartment was NOT MOVE IN READY by any means.

Lastly, my apartment has mold. I have suffered serious health problems because of this. I asked maintenance to come in and check for mold, and of course, they didn’t find anything! Shocker! I did a mold test myself and I have mold in my bedroom and in my bathroom. Whenever I’m in my apartment, especially my bedroom, I am congested and wheezing. I have actually had to go to the hospital TWICE because my reaction was so bad. I thought I had developed allergies and went for rounds of testing, but no, it was the mold.

PLEASE PLEASE PLEASE heed the warnings you see in the reviews online. It’s cheap for a reason. Lee mas

The staff in the management office is very professional and helpful in the application process. Clean offices and apartments. Makes a person feel like they are somewhere special. Alex helped me and the other kind girl even shared some advice.

This place is awsome... Maintenance is perfect they always come on time.....I love it

Management here does nothing to help! They let tenants get away with anything even if it is in direct violation of the lease.
Maintenance enters your apartment without warning even though you need to give direct permission for them to do so.
The apartment complex itself is beyond dirty. Broken glass, garbage, broken pieces of equipment used to fix the apartment just lays around.
You only get something accomplished here if you know someone and it is very obvious.

It has been a pleasure working with Nicole. She always picked up my phone calls and was very thorough with explaining how the lease process works here. She was able to get my paperwork to me in a timely manner and provided me with a great amount of information. Would recommend Nicole to everyone who is looking for a nice affordable and comfortable apartment.