Waterside Village Apartamentos

1. MICE infestation! We saw mice in our kitchen and/or bathroom. The exterminator and the supervisors came, set up the traps, but still didn't catch it. No one even blocked the hole until one month later. Me and my wife are too scared to use the bathroom and kitchen, even staying in the apartment during the day makes us nervous.

2. AC has been broken in the apartment for more than a month during summer. TWICE! Our AC was broken and it takes a month to fix that. We've been through a hot July... with no AC. But this August it is broken Again! I literally don't have any AC right now.

3. Roaches in the bedroom. I also found a big roach with wings flying in our bedroom back in March. I just killed it with the spray

4. Very loud noise when the heat was running. They suggested me to take it as a white noise.

Jay and Anwar have been helpful, but it won’t fix the building situation. We can’t wait to move out.

I have a full clip of the mice but only uploaded one snapshot cause it’s too disgusting, I don’t want to make you uncomfortable.

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Updates 9-27-24: Found the mice again, decided to move out as soon as possible. We are at second floor, I can’t think about what it will be like living on the first floor. Lee mas

I have been at Waterside for a year and a half now. This was a great move outside of Brooklyn. The apartments are well maintained and cleaned. The office staff are incredibly responsive and helpful if you ever need anything. You will get a response to a maintenance request in less then a day. Oftentimes someone is available to come look at (and fix) the issue on the same day.

The neighborhood is very quiet and safe. As other reviews say, the neighbors are quiet and keep you themselves. You... have assigned parking - great perk. Landscaping is maintained weekly, and the property offers snow and ice removal in the winter.

I have loved living hear so long. It is the best property I’ve rented from. Lee mas

The only pro is the price for these apartments but there is a reason why they're so cheap! First off the management is super rude and disrespectful. And whenever there is an issue with something in the apartment they seem to take there sweet time coming over to fix it. I didn't have hot water and I was stuck in my apartment all day unable to shower or do my dishes and I couldn't even run errands cause they kept calling promising me that the guy would be here soon (I called them at 830am and... the didn't show up til 5pm). There was another time my ac broke in the middle of a heat wave and it took them 3 days just to tell me it was broken and they needed to replace it.

Besides that the neighbors are nice enough and mainly stick to themselves. But if you want to live somewhere where the management respects you and your time and actually cares about fixing your issues then this is not the place for you. Lee mas

I just moved in waterside village.
Let me tell you it was the most pleasant and easiest processing I have ever experienced. Anwar was just so helpful and amazing. Thank you! You will not find the place like this on location and the value for the space. Love the bus stop that goes directly to the city after 2stops!!!!

Don't.move here the office staff is rude especially the manager and.his assistant they are rude they never pick up the phone they don't know.how to.respect the tenants first they are nice to you when you move here they bother you a lot.