13/3/24
Would give 0 stars if i could
We have had a horrible experience since moving in. First off, we had a major bug problem. Once we started noticing just small bugs here and there, we started seeing large cockroaches. These would be anywhere throughout the apartment, closet, bedroom, dining room. We contacted management and they said they have an exterminator come every 2 weeks so we would have to wait. After those occurrences, we found very large substantial amounts of mold. We lost clothes and personal items that were covered... in mold that had to be thrown away. Couldn’t turn you away faster, not a good place to live.
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Administrador de la propiedad en Tree Haven respondió a esta revisión
Thank you for sharing your feedback. I am sorry to hear about the challenges you encountered during your time with us. Your experience does not reflect the standards have for our apartment complex.
Regarding your pest issue, we take reports of this... nature very seriously and have a regular extermination schedule in place to address such matters promptly. We also take mold very seriously and take immediate actions to maintain a safe and healthy living environment for all our residents. We will be conducting a thorough inspection of the situation to prevent any occurrences in the future.
We continually strive to improve our community and the services we provide. We would welcome the opportunity to discuss your concerns further. Please reach out to me 732-222-2000 ext 2234 to schedule a meeting at your earliest convenience.