17/7/24
please be very careful when checking out
I want to share my experience living in this apartment over the past year and my recent checkout experience. First, the materials used (paint, flooring, windows, and blinds) are of low quality, as confirmed by a maintenance worker. Second, we scheduled an inspection before checking out, and the staff informed us that everything looked fine. However, the leasing office later charged us $200 for so-called broken blinds and $150 for a cleaning fee. More ridiculously, the leasing office claimed that... the inspection staff's assessment was invalid because he has since been fired. Had I been informed about the broken blinds beforehand, I could have fixed them or scheduled maintenance before checking out. Despite sweeping and cleaning the floor, we were still charged a cleaning fee. I hope that future tenants should be careful and better avoid this apartment.
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Administrador de la propiedad en Solo at North Bergen respondió a esta revisión
Good day, thank you for your review. It was a pleasure speaking with you in order to get this resolved!