The Summit by Picerne Apartamentos

I moved here from Canada, sight unseen and am very happy. Excellent customer service, prompt maintenance crew, gorgeous landscaping, excellent automated package pickup, two pools and they put on monthly events. My unit has a vaulted ceiling and is small but perfect for my budget. I am very happy and highly recommend The Summit at Sunridge Apartments and Picerne Management - especially Stacia Drain. She walked me through it all - long distance - and continues to be the best.

I moved-in on Jul 23 2018 and on the first day i gave complaint about various issues in my apartment(1116) to the front office but till date no action has been taken. Most annoying issue is the Air conditioner which makes a metal clicking noise when it runs and when it starts it makes a big thumping sound. I am really disappointed as my issues are not resolved and I regret moving to Summit. Your staff seriously followed up with me to pay my deposit and move-in charges but not on checking... whether the apartment was ready to rent out. I feel i was tricked and rented this apartment with these open issues and i am suffering with this stupid AC. Lee mas

The leasing agent was awesome, however we are not choosing this property because the traffic is very loud if your on the ends and the walls are very easily jumped. One area had only a 2 foot hop over, so it’s not at all secure.
There was a lot of gang graffiti aka tags, around the area.
I did not feel safe walking around the property.
The apartment we looked at was tiny.
Looking else where.

I have been living here at summit for almost a year. I am renewing my lease based on the maintance techs, Tyrone, Miguel, Campbell and Tony. All of them are very professional in what they do. They take care of your repairs straight away, and they are always pleasant to work with, and they actually want you to report your repairs so they can fix it right away. These apartments are at least 20 plus years old and they are very well maintained and the grounds and the aminities are so well taken care... of. Seriously the Maintance Techs are who is keeping this complex well maintained. Thank you guys for all your hard work and maintaining your professionalism. Cheers Lee mas

The management of this complex has improved in the last year. The manager is new and the expectations for staff to be responsive to the concerns/needs of the tenants has been raised to a commendable level.

Two years ago, I would have given this complex 1 Star due to poor communication, slow response of the maintenance crew to complete repairs, and overall lack of respect for the property and its tenants.

However, as a result of the impressive turn-around mentioned above, this complex now... earns 4 Stars. Lee mas