Element Apartamentos

I had a fantastic experience at Element Apartments, and a huge part of that is thanks to Kinyah and Linda! From the moment I walked in, they were both incredibly welcoming, professional, and genuinely eager to help. Kinyah made the leasing process stress-free, answering all my questions with patience and clarity. Linda was truly wonderful, making sure everything went smoothly and always being incredibly kind to us.

Moved in December '19. The first several months were fine, but the past 3 months have been disastrous. Still don't have a gate key (which I've asked for at least 3 times), and the entry gate is constantly broken. Trash isn't being picked up and even brought ants to my home recently. Had to hire my own exterminator to get rid of em, though I pay for pest control in my agreement. The kitchen sink seal and bathtub are rotting away from poor maintenance. The bathtub is literally cracking & peeling... away as it's just been painted over??? The AC has gone out three times in the past couple of months. I have to call management several times after putting in work orders via their app with no response from Maintenance or management. When they do answer, they say someone will follow up, but no one does until I call back and nag them several times. Live anywhere else. Lee mas

They nickel and dime you on fees. Ex. $25 for valet trash that no one uses, $5 for processing fee, etc. The rent they state is not actually what you're going to pay after those fees are tacked on. Extremely high turnover in residents should tell you something. My vehicle was damaged while I parked it in the designated covered parking spot, no letter left, no cameras or security to help out. That's the kind of residents or friends of residents you are dealing with here.

Maintenance crew is nice... though, I like them. Lee mas

First off believe all you read. The fees are ridiculous and yes valet trash, water, sewer, pest control, cable are ALL MANDATORY. There is only one tiny pool. Poop throughout the community seems everyone has a dog but not everyone picks up after theirs. Online payments only. Poor ventilation system. Smelly apartments from pot and cigarette smoke. You can’t keep your windows closed it will overwhelm you so be ready to dust your home often and waste air conditioning. Tenants should not be allowed... to smoke inside their units as it comes through the vents! Office staff hardly answers the phone and does not follow up. Constant new faces. Too much I mean way too much signage out front FOR RENT cheapens the property and appears desperate. In this area you won’t find other properties putting out this many signs to get new tenants. One even blocks your view of pedestrians when leaving the property! It shows the turnover in this place. No community room for events. There is assigned parking and Amazon Hub a plus. The water flow is terrible but nothing they can do. The security gates are left open all day only closed at night. If this sounds good to you and worth the rent here I’m sure you’ll enjoy the surrounding area. In my opinion not worth it. Lee mas

This place is a joke I just moved here and the fees are ridiculous. They don’t what they really charge. The apartment we moved into was dirty had damage big time. They did not fix anything it’s still damaged. I’m calling legal advice because I think the rent should be lowered because of the dirt and damage done before we moved. Oh one more thing the pictures lie and the people who work here stole my keys btw they didn’t change the locks either so who knows who could walk in very unsafe.