Lofts at 7100

When I viewed the property I told them specifically which unit I was interested in. They showed me a different unit stating the unit I wanted was unavailable to view at that time. I loved the unit they showed so I started the process to apply/move it. That’s when it all went left. It took 6 days to get “approved” and through out the process I worked with Alexis. SHE WAS ABSOLUTELY AWFUL! She never replied to any email I sent. I would have to call to get her on the phone. When I finally contacted... her and asked for updates, she would state that she emailed things but when asked if she used to phone number the answer was always, “No”. Promised a call back on Friday and had to call her at 515pm and they close at 6p. She scheduled an appointment for me to view the actual unit. When I showed up, she wasn’t there and hadn’t notified anyone that I would be coming. When I finally saw the actual unit it was NOTHING like what they originally showed me. Completely unrevovated. No where are there pics of these units that aren’t renovated and NOT ONCE was I told that the unit I was renting looked nothing like the one I was shown. ABSOLUTELY AWFUL CUSTOMER SERVICE AND DECEPTIVE! When I went to the office to get my refund, the property manager didn’t even come out of the back to say sorry or provide an explanation. They also are violating HIPPA laws by asking people the nature of their disability.
Guess the only good thing is they are returning my $300 Admin fee and the last lady I worked with was extremely helpful, pleasant and understanding. I urned down $500 off move in fees and 1 month of free rent. That should say all you need to know. DONT BE TRICKED BY THIS PROPERTY! Lee mas

Just moved in… well minus my furniture deliveries ?? Office staff have been great throughout the move-in process. Neighbors are kind and courteous when walking their dogs near my kids. Everyone seems friendly. Nice place to call home!

avoid at all costs !!!!
over priced & horrible management. upon moving into my newly renovated apartment there were areas not sealed, my cats hid behind the counters that had nails sticking out... took maintenance almost a week to come repair and turn my water on, since my apartment clearly wasn’t finished. there were nails everywhere on the carpets and it definitely wasn’t cleaned since it was renovated. i was under the impression i was getting a balcony, which i didn’t receive either which was... disappointing. hallways and parking garage are so dirty, ruined so many expensive pairs of shoes from walking to my car to inside my apartment. AC broke mid summer after 3 weeks of living here. maintenance kept fixing it and blaming me. i was only taken seriously when i said it’s been a week and i come home to it being 95 degrees in my apartment and my cats were panting. turns out i needed a new AC, and it wasn’t my fault. trash chute is backed up weekly, people litter everywhere. what really sent me was the fact my motorcycle was wrongfully towed and i had to pay $400 to get it out of the tow yard. i sent multiple emails and 4 days later and still not a word from victoria or management about reimbursement. this place is an absolute joke and overpriced. they try to make it exciting with their “weekly events” but how about you hire more maintenance staff and actually take care of the current problems. avoid at all costs, seriously. i spoke with many of my neighbors and they all say since this building got new management it went downhill. the guy who works in the front office is the only genuine one. everyone else has no idea what they’re doing and completely ignore you. sad Lee mas

Average. Can probably get a better deal in another complex in area. Expect neighbors with pets to let them relieve themselves in hallways, elevators and to not pick up after themselves. Same with trash. Parking could be a trek depending on which apartment you live in. Delivery services/companies are not a fan of complex layout so be prepared to have to go down to get or tip to get them to your apartment.

Clean, quiet, friendly professional staff and maintenance personnel.