Milan Apartment Townhomes

I live in the housing development across from this property. I don't think I've NOT heard this gate in the 7 years I've owned my home! Numerous calls to the office have been ignored. I'm just glad I'm NOT a tenant of the property because I'm sure service repair calls aren't handled any differently!

I lived in Milan for 2 years, in two different apartments. I paid my rent on time every month and never caused issues. I only submitted maintenance requests when absolutely necessary and tried to be a model tenant. They sent my renewal, and my rent was going up $262 a month. Obviously, I called the office to find out if this was for real and was told, "The owner feels like we are getting enough foot traffic coming in off the street, that we can afford to lose a few tenants." I was floored... and decided to move out. I paid almost $275 and had the apartment professionally cleaned, but decided to let them clean the carpets with the pet fee of over $200 I paid upon moving in. When I called to find out where my refund was, I was told I was charged for carpet cleaning. I asked why they didn't use the pet fee to cover the carpet cleaning, I was told that the pet fee was for cleaning the unit. Ummm,I already had that done and they knew it because they released the key to the cleaning company. Are you so desperate for money, Milan, that you want to hold money for something you should be responsible for, and by the way did pay for with the pet fee after I moved out of the 1 bedroom I lived in the first year. Nice try. Do the right thing, or I will see you in court with the photos taken by me, and the cleaning company, after they were finished and the receipt for the professional cleaning. This place isn't the same complex it was when I moved in and now that I live in Trend, I am so much happier. FYI, I give it 2 stars because the maintenance staff was truly amazing, but that was all Milan had going for it honestly. Lee mas

I made an appointment at 11:40am on 6/6/21, but none of the agent was in the leasing office. We arrived there 30 mins earlier, so didn’t mind waiting until the appointment time. However, even after 30 mins passed from the appointment time, zero person showed up in the office. What is the point of making an appointment then? I was able to see how unprofessional and unresponsive the management team of this property. I will never consider this place as my future residence or recommend this place... to anybody. What an AWFUL experience. Thank you for making me wait under the VEGAS SUN IN JUNE, WASTING MY FREAKING TIME. The management team should learn how to work professionally. Lee mas

Moved in around 7 months ago and it’s been nothing but problems. Front desk people are very rude. Maintained never comes you have to call constantly. We have had many problems from broken garbage disposals to constant bugs. We are very clean people trash gets taken out everyday and my house is kept clean daily. Others have had the same problem with bugs. DO NOT MOVE HERE!! It is the worst place possible to give your money too. We are out of here the day our lease is up if not before. Do not... waste your money on this place. Looks are not everything. It looks nice and it really is a nice apartment by the way it looks, plumbing is horrible. And like I said it took us over a week to get someone here to fix a garbage disposal. that was us calling everyday 3x a day if not more for it to be fixed. And on top of that it’s definitely not secure. They claim to have secure gates wnd such but we have learned that the cops are here 3-4x a month just sitting watching and we learned that there are frequent car break ins. The back gate is left open at all hours of the night for everyone to come in and kids jump the wall to use the pool at night. I WOULD NOT RECOMMEND LIVING HERE!!! Lee mas

This is hands down the worst experience ive ever had with an apartment complex. The security they have in place is horrible. The security gates are constantly broken and malfunction to the point that upon opening, it swung back and dented and scratched my girlfriends car. On top of that anyone is free to come in or out. We have been trying countless times to get ahold of management and they have been ignoring our calls and requests to speak with someone. The office staff is everything but... helpful. The complex is constantly dirty and landscaping is poor. My roommates car was broken into last week. The pool was always dirty and closed for maintenence this summer. Despite the lack of maintenance our rent went up almost $100 upon renewing our lease. BIG MISTAKE!!! We will be breaking out lease early just to get out of here. DO NOT MOVE HERE!!!! Lee mas