Summerlin Entrada Apartamentos

Please do NOT move here. They look nice and put on a very good front but they are cheap and will not fix anything. When we first moved in we noticed they did not replace the carpet instead they cut out where there were stains and patched it. The blinds are broken and are all uneven because instead of replacing them they just punch new holes into the blinds and rehang them. The shower water changes no matter what temp you set it to, it oils be all the way on cold and it’ll go scolding hot. Our... air conditioner goes out 2-3x a week and the power company and air conditioner techs we personally hired said they need to be replaced, they are outdated. The apartments make us turn them off for 5 hours and turn them back on which they do begin working again after that but just stop again the next day. They won’t repair them and due to this our power bill is over 500 a month for a 2 bedroom. We paired extra to get a unit with side by side large washer and dryers which they told us only upstairs units had and come to find out all the downstairs units have them they lied and they gave us a tiny upright washer and dryer. The washer won’t drain they refused to fix that as well said it’s normal. My husband had to completely take it apart and clean it out. Our fridge leaks and they refuse to fix it they say it leaks because we put too much in the freezer even though it’s half filled and it’s been leaking since we moved in before anything was in it at all. Just don’t move here save your money! Lee mas

During this summer had our air conditioning go out twice due to them not doing proper annual inspections and they didn't fix it immediately both times. The whole ordeal would have been fine but they didn't communicate with us at all and never followed up with any issues. My main issue now is they still have yet to clean out ducts to the dryer and have told them repeatedly that is a fire hazard and number one cause to house fires is not cleaning them out. Our security gate is never operational... and security literally is a joke at night. Nieghbors don't respect the cars and have damaged my car and my boyfriends numerous times. Stay away or move in at your own risk Lee mas

This complex has only gone downhill since I've moved here and they have increased rent and utilities each year. My WST fee had an additional pest fee added this past year with no notice, yet there are moths all over the complex and I had a centipede in my apartment this past month. My neighbors car has been broken into twice and the license plates were almost yanked off. With that in mind, they just got rid of all assigned parking leaving it a free for all in the community thats already... unstructured. Roughly 10 cars were also spray painted this last month. Building staff cares about nothing more than a paycheck and only care about collecting rent money. Ive had a 5 foot watermark in my ceiling for about a year, filed 3 different work orders and nothing has been done except for the maintenance worker saying the job was "completed." Especially during 2020, this complex has done nothing but make it difficult to be a resident here. Lee mas

I've been here over 2 and a half years. My rent keeps raising with no real upkeep to the complex itself. Security is nothing more than a few kids who spend more time texting than walking the grounds. I've made work orders and never gotten notice before they enter my apartment. professionality is lacking.

Bed bugs. They will do everything they can to charge you for them. Very poor internet service. Rude staff. Regular maintenance issues. My sink just blew on me again today. Guess how long it'll take before I can use it again?