The Boulders at Lone Mountain Apartamentos

to whom this may concern,
I just moved into this complex on the 31st of July, 2023.
To start, when I came to the complex looking for an apartment, I clearly voiced the fact that the number 1 thing I was looking for was vinyl flooring. I was told that the unit I chose HAD vinyl flooring. After I paid my deposit and first month's rent on my move-in date/final walk through, we came to my unit only to be shown a fully carpeted unit. At that moment I was told that there was no other units available... by (EDDIE). Either I was lied to, just to get me to move in to the unit or the lack of communication between the office and what units they have was totally non existent. And there means of justifying the (screw up) was to give me $200 off of my first months rent as if that fixes the problem.

Not only that, but after I moved into my unit. I planned on taking a shower but as soon as I tried to turn the shower on, the whole faucet popped off as if it wasn't even attached. When I called to 'office' to make a request to fix it, I was first told that it should be 3 days. It has been a full week now since that request and I still haven't had anyone come to my unit to even look at the bathtub/shower.

ALSO during my unpacking, I tried to hang a towel on the towel rack in the bathroom and the rack fell off the wall.

ALSO the oven in my unit does not work. When I try to preheat, the light turns on as if it's working but no heat whatsoever.

ALSO!!!! I tried to wash clothes in the washing machine in my unit. The machine started the wash but as soon as it hit the rinse cycle it stuck to where it was dumping water on the clothes for 45minutes before I even realized something was wrong.

It seems to me that there was either NO check of appliances/shower before I moved in OR they were aware of the problems and still moved me into the unit anyways.

Because of these problems, I will be posting AT LEAST one time daily until I have some kind resolve within my unit. Being this is the only leverage I have to make them (management) listen. And if I do not have any resolve within this next week (which would be the 2nd week with no maintenance). I will be making my presence felt around the office and tell any new inquiring tenants about how distrustful and incompetent management is here. Lee mas

Windows so poor isolating and most bulb it’s self burning out heater so badly noise doesn’t worth go another apartment ;)

It’s unfortunate I have to write this review as I’ve been doing my best to let the property management/Jessie handle the situation but it’s clear that they would rather tell me I’m free to break our lease without paying the fee and move out than them handle our neighbor whom lives below us using his apartment as a recording studio/night club. We have been sending countless emails, sending video/audio evidence that we have recorded from inside our apartment, calling security who has responded and... heard the music for themselves and addressed the neighbor who chooses not to stop, calling LVMPD, even filing a police report over the almost DAILY LOUD music, disturbing the peace, waking us up in the middle of the night with the bass so heavy it vibrates our floors. Jessie has even come out to our unit and heard the music for herself and told us that the neighbor was in violation of his lease due to the noise complaints and that they would be handling the situation. They have not, but rather told us we are free to move out with no fee for breaking the lease. I feel bad for the next person to move in and realize they’re living above a night club! 3 years of living here, the complex is only getting worse! Lee mas

Moved here a few months ago, not kidding we were already looking elsewhere as we are moving in. Cabinets, electrical and fixtures are old and just gross! Vinyl on cabinets is peeling off, blinds are dirty and flooring is literally like a huge sticker. Unit was not cleaned well, toilets were gross and kitchen was the same too. We decided to give it a chance and regret every minute. No assigned parking, so good luck! They only give you one pass per unit. Even when you pay for all adults and... register every car. Actual building is always dirty. Dog poop everywhere. For the decent penny you pay, you should get more and better "luxury living". Lee mas

My rent went up by $500. There aren’t assigned covered parking spots.