THE GROVE Apartamentos

The Grove is a Top Notch place to live. It is really sad to see a few angry tenants try to dissuade people with possible but extremely exaggerated stories said in anger and love too. Most reviewers still live here. or in their complexes. You can read it, look carefully. If so bad why are you here?
THE GROVE Keep up the excellent commitment to your tenants!

We've been in this apartment complex for the better half of six months. Initially, the apartments were in less-than-expected shape, but management, especially Eliza, have been extremely helpful. The two-star rating is for one thing: Noise complaints do nothing. There are neighbors that management, Ovation (the company owning the apartments), and the "Security" team have done nothing about. The times neighbors play music loud enough to shake the apartments around them will range from 5:30 AM, the... middle of the day, all the way to 11PM-2AM. Each call to security rarely shows results, as the security company contracted is nearly 20 minutes away from the apartment complex. The community is not gated, and you can see people from the apartment complex directly south hopping the fence in order to access a shorter route to the shopping complex to the north. Children will run around screaming at all hours of the day and night, cops/helicopters are consistently in and around the neighborhood, and this complex is also a smoking-allowed complex, so keep that in mind if you're sensitive to smells, particularly cigarettes and marijuana.

With all this said, I would like to say again that Eliza and the team are extremely kind and for the most part helpful. They have communicated with me about the issues that have arose in terms of maintenance, mail, rule and lease clarification, and have done so with a smile on their face. If anything at all would be done about the noise levels at the apartment complex, this review would be 4 stars. If you're lucky to land an apartment that doesn't have noisy neighbors, this would be a decent place to live. Unfortunately, the inaction from Ovation and the security team results in the low rating. Lee mas

I found this place last minute since Another place i was supposed to move into instead had issues. I was coming from Cali so i didn’t have much time to do an in person check on my exact unit before paying my deposit/rent and moving in.. that was a big mistake!! Once i received my keys to the unit and walked into my place, I instantly Saw roaches, baby lizards, and some other insects running around the floors..it was sooo disgusting!! I’m not even exaggerating when i say there were TONS of bugs!... Crawling around the floors, in cabinets, on the window sills, everywhere. I didn’t even want to unload my belongings cause it was so bad. The floors were also super dirty and it was obvious no one cleaned or inspected my place upon my arrival like they should have. Omg! One other disgusting thing was the fridge. It literally smelled like something died in there!! As soon as you opened it, it stunk up the entire place! I couldn’t buy groceries for 3 weeks because i had to use every method possible to get rid of the horrid smell before putting any kind of food in there. The drawers also weren’t screwed in so as soon as you pull it out, they just fall to the ground. The walls had holes and stains on the them, Cracks everywhere. My closet rods broke off the walls and couldn’t even hold my clothes cause they were so cheap and poorly installed. Literally everything that could go wrong here, did go wrong. Within my first month of living here, i already had to call the maintenance guy 4-5 times to fix things. I made sure to take pictures of everything wrong before i moved in my stuff And if i could post those pics here, you would see how bad this place is. Don’t be fooled by the “model” pics they provide on the site. Lee mas

They call these luxury apartments. What a joke. We live in one of the older models and since the new owners and management took over it's been a nightmare. They are remodelling as people move out, usually because they can't afford to stay. We are probably going to have to move soon because of how much more we will have to pay for an old apartment. The people I've talked to are not happy with the new remodeled ones because of things not working and poor workmanship all round. We've been here for... five years and this has been the worst ever. Things were great before, but now we've had kids throwing rocks at or door and broke one of our bathroom windows. We've seen kids coming out of vacant apartments after breaking into them, but when you call to report it they tell you to call 911. They are supposed to have security on site but we never see them. A couple of things are nice about it. Like the trees and grass. But they don't take very good care of the grass in some areas because there's a lot of dead grass. Oh, and don't believe them if they tell you that you are not paying for outside watering because you are. The water, sewer and trash is way too much. Almost $100 last month and close to it this month. The two stars are for the trees and the complex is close to a lot of stores that we go to. Other than that it's pretty much like living in a ghetto. Lee mas

The most awful experience with management. Leaking AC unit 26 days, 7 work calls to say fixed.. New AC unit that grinds for 21 days following with management saying no issue.. fixed the issue. clearly was an issue lol maintenance 0/10, management 0/10