Villas at Desert Pointe Apartamentos

Been here nearly 2 yrs. My headline explains it. Daily mailbox theft, open gates, trash throughout hallways, no laundry room on the 1st floor, street people roaming around etc etc... Live here at your own risk...

Been a resident for 18 mos and the mailboxes are broken into constantly. This issue has been going on for several years before I moved here. They have security cameras in the mailbox area but "Never" check the footage.

Where should I start? This place is DISGUSTING. Urine in the elevators, trash everywhere, blood outside the doors. The apartments themselves are just OK nothing special things breakdown often. Birds poop everywhere in the balcony, when maintenance takes "care" of it, they just paint over it. One elevator per building and it breaks down often. One particular lady in the office is super rude. They tour you through a "nice apartment" but that's not what you get at all. Hot water is constantly on... and off, including the water itself with no warning. I can't wait till my lease is up. Lee mas

Absolutely abhorrent management.

The dryers cost 10$ to use
Pedestrians have to enter through the cars entrance
Hot water goes in and out constantly
The buildings are filthy
Theres a roach outbreak every few months
The elevators break down semi often
50% of the washing machines have been broken for months and full of old mouldy water
Maintenance is useless, it’s easier to try and fix things yourself
And the employees in the office are liars and do not know most of what’s going on

I used to live here in 2015-2016 because I went to UNLV! I had a 2 bedroom unit which wasn’t too bad, but it didn’t exactly look like the model. They didn’t let us see the unit we were moving into. The kitchen cabinets were not anything like the pictures and the outlets weren’t working. Also the fridge they had for us smelled rotten, so we got our own fridge and had management take theirs back. Our gas for the oven wasn’t turned on when we moved in, so when we requested it to be turned on, they... came and opened it too much that we had a gas leak (we weren’t home when they did this). They had to come again to make it right. The repair guys always came within a week.

People were always out and about at this complex, the gates were always broken, I got stuck in the elevator twice, and the mailboxes got broken into twice! One day my roommate and I were going to school and the maintenance guy asked if we heard anything at night. We lived on the 3rd floor and he took us down to the 2nd floor. He opened up the hallway door and there was blood all over the walls and floor! He said he thought someone was stabbed there!

Another time, a man waited by my unit for me to go to school. I went home immediately after my class to make sure my unit wasn’t going to get broken into. Then I had to go to work and I got off at midnight. The man was drinking a beer and standing at the top of the staircase at my floor! The hallway door was broken off and was placed diagonal, so I quickly ducked under the door and went to my unit. After I was done showering, my roommate told me she opened the door thinking it was my friend, but it was the man! He wanted to talk to me and he even dropped off a fresh bouquet of yellow flowers! We stayed quiet in our unit, but he waited in the hallway for an hour. He poked his finger in our peep hole and it got pushed into our apartment since it wasn’t glued in place.

Building 4 is heard to be the worst! Even one of the repair guys told me about it being constantly broken into. We had a couple roaches, but not many to complain about. When it was time to move out, the management team couldn’t find the fridge that they took back from us, so they almost charged us for it! Make sure to keep every paperwork from them! Lee mas