20/7/18
not safe place
Ovation Complexes are good to live IF you have a gun or brave dogs. I am living at Viviani now, and there is no any security. No security person, no gate code(it always open to every body) and no security camera. About 2 months ago my license plate was stolen but there was not any camera in the complex, i told them and they said: WE ARE RESPONSIBLE FOR YOUR CAR, YOU CAN CALL THE POLICE. Then after 1 month, on 30 June, we were eating lunch with my family in pool area, and some strangers from... outside of complex came inside our property and 2 wilds lady attacked to my sister-in-law and my wife that she has disability, because a simple argument. They punch their faces and heads like a killer. So, we called the police and police came and asked to check the pool's camera, but the office member said we do not have access to the cameras. So, police officer told them please call us when it is ready. After 3 weeks, the Police is still waiting for the office's calling!!!! Today, the manager told me the camera did not record anything. I was shocked that it is not impossible. I went to the Ovation's manager, she did not have any answer for me about camera and said: WE DO NOT GUARANTEE YOUR SECURITY :-) :-) and she told me GET OUT OF MY OFFICE! Their customer service is like their security. I want to say thank you Ovation that you protected us, and i know you deleted that camera records because you knew it was your fault. You wanted to cover the truth. It is OK, but it is not LOYALTY and not HUMANITY. I just wanted to share my story to my neighbors and new clients that be careful, just watch your family and take care of them. SORRY FOR OVATION AND THE PRESIDENT MANAGER.
Reseña de Apartments.com
38 personas encontraron esto útil
