Norterra Canyon Apartments

Overall an okay place to live. It is kept very clean and is very quiet depending on the building. Police where in and out very often. The maintenance isn’t always very attentive. My washing machine broke and they never came to fix it and all of my clothes molded in the washer. When we were in the process of moving out squatters broke into our apartment. Other than that the apartment was very beautiful.

Really bad experience here , pray you never got any appliances gone bad because the maintenance it’s terrible at responding to fix or replace, the POOL 80% it’s always broken and it’s always the pump got broke or they need to call a company to put chemicals etc summer it’s almost gone at the Pool was closed most of the times both of them !!! Don’t move if you don’t believe me go check the pools I bet you they are going to be closed

I'm very disappointed in these apartments. I noticed the apartment utilities (water, trash and common area electric) started to increase $10 every month. My first bill started at $25, my current bill is $76, that is more than my energy bill as I am hardly ever home. I called the office a few times and left messages and no returned call, I finally got ahold of Mercedes, who was extremely rude and unhelpful, she said there is nothing they can do, I have to pay it. She told me to pick and choose... my battle and this is a battle I wont win and to pay it or I would be evicted, which I didn't understand because I wasn't arguing or fighting with her, I just wanted her to look into it because it seemed wrong to me. If I had known these utilities would be this high, I would have gone somewhere else. Something is very wrong here. Lee mas

The complex doesn't have their stuff together. They messed up on your paperwork for the amount of rent you need to pay. I just moved in August 19 and I've received two notices telling me that I'm late on my rent or that I still have a balance due. But I pay my rent on time. The recent switch in management companies has caused a lot of confusion. And they make it seem like it's the tenants fault. I also have been waiting since my move in date a month ago for them to fix numerous things around my... house. Lee mas

I have lived at the arrow canyon apartments for over 5 years. We have gone through multiple management companies which means lots of changes. My apartment unit is very nice we have stainless steel appliances and granite counters. The floor plans of the units are very spacious and there are 6 different floor plans to choose from. I do wish that the common areas were kept cleaner and that we had assigned parking.