13/12/24
Poor management and customer service
Management put a violation on our car for being in our assigned parking spot that we pay for. The car is newer, in good shape, clean, and no dents or flat tires. They started to scrape off the sticker realizing they made a mistake and left it half scraped off. Now my window won’t open and they refuse to admit it was a mistake, or help in any way possible to remove the sticker. The office was so insanely rude when I asked for help fixing their mistake and to help me take the sticker off. When I... asked to speak to a manager about the situation the lady said “no, the manager will not speak to you about this.” Worst customer service I’ve ever experienced.
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