26/7/17
Problem not solved
We are very disappointed that there are beg bugs situation. After a year and a half, they're still here. The exterminator comes, sprays and in a few days they're back. Can't move because they won't give security back and let people out of their leases. There are many families being subjected to this.
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Administrador de la propiedad en Southwood Luxury Apartments respondió a esta revisión
We have read your review and we are sorry to hear of your recent difficulties. Please be aware, we here at Heatherwood take all reviews and comments (both positive and negative) very seriously.
Without knowing the specific circumstances surrounding... your insect removal procedure there is really no way for us to accurately reply, in this forum, toward your specific case.
As to your concern of terminating your lease early and receiving your security deposit back, we always encourage that you speak to your account manager regarding any issues, concerns or questions regarding the terms and conditions of your lease.
If you’d like to explore this issue even further, please feel free to contact us here at Heatherwood, we are always here to help.
Thank you,
Heatherwood Luxury Rentals