Rosemont Brookhaven Apartamentos

The Rosemont Brookhaven could be a wonderful place to live if management actually cared about the residents living in it. Our apartment flooded three times from our AC unit which we were told by the maintenance crew it was one of the oldest in the complex and needed to be updated. The first two times they lifted the carpets and put fans underneath. I had to fight to get them to replace the carpet. Then we had a flood coming through our ceiling from the apartment above us and we had a huge crack... in the ceiling that we had asked then to fix multiple times and no one ever came to fix it which resulted in mold. Let's see what other issues we had, we upgraded our apartment since we had the flood, this was the only way to get rid of the carpets. They took out old lighting fixtures in the ceiling and never came back to patch up the holes in the ceiling from the previous fixtures. Since they took the carpet out they put down a "linoleum wood" on the floor. Where the molding was ripped up they glued the linoleum down and never replaced the molding in some areas so all you saw was brown glue. I had reached out to Lauren and she said we had to call the contractor to get them to come back... Seems odd when that's their job isn't it? So we called the contractor multiple times and left messages and they never returned our calls. That was also never fixed. Finally we decided to not renew our lease, and we get a bill in the mail for $500 for damages to our blinds (we have a cat) and we couldn't find the gym key, and a piece of the rug in the bedroom which by the way was not replaced after the 2nd flood, needed to be patched up. Totally fine paying for the blinds and the keys, but seriously? So I reached out to Lauren, never get an answer from her or upper management, and what happens? They send the bill right to collections. I've never delt with any company that cares so poorly about the residents. Good luck to the next person they move into our old apartment because I guarantee they just put a bandaid on everything instead of fixing the real issues. Lee mas

Look elsewhere! Fees for everything. Drug dealers. No parking. Speed demons running over Mallard families. Drafty, water leaks, foundation cracks, black mold, ants galore, termites, spiders that can wear saddles on their backs, earwig infestation, dog crap everywhere, pay for parcel delivery to a mail locker room and packages are left piled on the floor. Lost USPS packages, landscapers are terrible and have total disregard for your personal property, maintenance workers are nice enough guys,... except for their boss, and the maintenance orders are more often than not dismissed. Was filthy when I moved in. Painted over dirty baseboards, disgusting, filthy range hood. Kitchen drawer fronts com off when opening the drawer. Cabinet doors (with hinges) falling off. Dryer vents and AC/Heating ducts never cleaned out and system shuts down and dryer doesn't dry. I can just keep going... Do yourself a favor and save the aggravation and headache!

Keep in mind when reading the reviews, those tenants got a discount on their rent that month for a five star review! Lee mas

I lived at rosemont brookhaven for only a few short months. But in those few short months it was atrocious. Not only is the office staff extremely rude and impatient with everything the potholes are horrendous. I got 2 flat tires in the community. Almost every unit has an ant problem. In just discussing with my neighbors they even admitted it to. The gates are broken most of the time or not even attached. The heating in the unit worked half the time and would never heat efficiently upstairs. The... windows in my unit were leaking cold air in and raising the heating costs. Maintenance response was well their old windows and we can't replace the windows in every unit. put plastic over your window. One of my roomates cars had both his tires slashed. They fine you for absolutely everything even if your garbage bags are untied and the trash pickup isn't often enough so you have to drive your excess trash to the dumpsters which are overflowing most of the time and have garbage bags sitting to the sides of it. The traffic at the gates are awful sometimes backing up into the street. Cop cars have been on my block multiple times and while walking my dog I’ve walked by people smoking weed and offered me to buy some of their supply so add drug dealers on top of it. Maintenance half the time is extremely slow to respond to requests. You pay for the package locker when all of my packages i've ever gotten where delivered to my doorstep and if you want to complain you have to talk to the office girls who don't seem to have the time or desire to hear it. Cars drive up and down the block blaring music past 11 PM. Upsides are when your not smelling the dump the landscaping is pretty gorgeous and the fountains do help improve the scenery. Outside of the view not much else to boast about. Lee mas

-100 ?
DONT RENT HERE! If you want to be completely miserable and abosultely HATE where you live, deal with miscommunication, and very rude office staff...ive here Rosemont Brookhaven appt in Bellport 11713.
They are full of surprises
Thing walls, water issues, rats, mold, land stinks, pond in avery deplorable condition making people sick because of contamination, mail lost, people in drugs running with knife,or people in drugs getting overdosis in the middle of the day for yours kids to see... the whole movie and if you complain about it you will be the "ridicules person."

I really really regret has been renting here. Lee mas

Brian came to my apartment to fix a leak coming from my bathroom and dripping into the dining room. He did and excellent job and was very efficient and friendly. The office staff is also great and they made sure that the problem was addressed immediately.