12/11/24
If you don't have any issues the place is not bad
After living there for a year post-"renovation" by the new owners, I have mixed feelings. At first, the newly renovated apartment was beautiful—clean, modern, and never lived in. However, some shortcuts in the renovation were noticeable. For example, they used rubber baseboards, but the adhesive didn’t hold, so they resorted to regular wood nails. They even used drywall compound instead of caulking in the bathroom, which is not ideal.
Maintenance was also an issue. The management seems to be... stretched thin with minimal staff for the number of residents and buildings. We had a leaky roof that went unfixed for months, even after repeated maintenance requests. Instead of addressing it, maintenance just closed the requests, and we had to confront them in person to get any action. By then, water-filled bubbles had formed in the ceiling and wall paint, which would burst and spill dirty rainwater and drywall onto the floor. Dumping buckets of water daily was frustrating and made living there uncomfortable.
On top of that, they planned to charge monthly parking fees for each car if we renewed our lease. While the rent was fair, loft apartments came with high electric bills, so keep that in mind if you’re considering one.
In summary, the space was nice initially, but the maintenance issues and additional fees made it hard to recommend without reservations.UNE.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en district425 respondió a esta revisión
Thank you for your feedback. We sincerely regret the inconvenience caused by the ceiling leak and appreciate your patience while we worked to resolve the issue. The leak was due to a roof problem that required the entire roof be resealed —not just a... quick fix. Unfortunately, this process took longer than anticipated due to supply chain delays and the need to coordinate with a third-party vendor. However, we have since completed the repair and made significant investments to ensure this does not happen again.
We also want to highlight that our loft units offer the convenience of central air conditioning. While using it during the summer may result in a higher electric bill, the landlord absorbs the cost of your heating bill, which should help offset some of these expenses throughout the year.
Our dedicated team of three full-time maintenance professionals works diligently to address all concerns through our user-friendly customer database, and we remain committed to providing a comfortable living environment for all residents. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out.
Best,
Staghorn Property Management