Pinecrest Apartments

Since new management took over things have gone downhill. First the countertops are NOT granite. 2nd they are NOT hardwood floors. They say it is smoke free but never do anything about the people smoking, Charge $200 for amenities when the pool is open maybe 2 months. So many of the people who have lived here for years have moved out and they are so desperate for new tenants they are allowing anyone to move in and the amount of times police have been here and property has been damage is crazy.

Poorly managed, a lot of poor maintenance to the point that they have to do things more than once and water gets shut off often without being told ahead of time or for what reason or for how long

Grossly overpriced, poor upkeep, terrible and aggressive management, looks good online but they-lie about price springing hidden fees, not worth it

New management is unresponsive to requests and complaints. Constant renovations and landscaping has removed any peace and quiet we had. They turn off water all the time and sometimes without warning. Instead of hiring a plumber to deal with the issue once and for all, they keep using handymen to keep temporarily fixing the issue.

Rent has skyrocketed, probably due to the landscaping that seems gaudy and superficial. The new renovated apartments are poorly painted and poorly put together. Not... nice enough to justify the price they’re asking for.

You have to pay a fee for the pool and tennis courts, but the pool wasn’t open for most days in the summer and the tennis courts are often being used by people who don’t live here.

New doors were installed with keypads but they haven’t even given new codes for the doors. Not to mention they give the codes out to potential renters who haven’t even decided to live here yet. Lee mas

Been living here for 13 years now, Pinecrest is really a unique community in the Liverpool area. 2 min walk from Wagman supermarket and pharmacy, 3 min walk from blink Gym , ownership just completely rebranded and renovated the property, the pool and tennis courts are brand new and feels like a 5 star resort. Mgmt cares a lot about the lifestyle and service and pay attention to every detail. Not sure I am going to move to Miami might just retire here :)