180 Water St Apartamentos

My husband, myself and young children have lived in building and generally don't have complaints - friendly front door man and building staff with the exception of management. The only concern they have is renewing leases - they won't address any other concern you have.

While I was home with small children in the middle of the day, a man walked into our apartment telling me that he was told by the leasing office it was available. When my husband brought this to the attention of the management... (with me copied) to ask for both the safety of my family and make sure it doesn't happen again, the woman told us although I have been living in the building for 5 years and married to the person who holds the lease, she could not speak to me in the email because my name wasn't on the lease. Is it 2022, or at a point in time when the woman is hushed so they can only speak to the man of the apartment? The email originated from my husband and instead of answering his questions, she said she couldn't respond because I was copied on the email.

When my husband then directly addressed her, she simply said that it was a mistake and that they somehow went into the wrong unit. She said it was no fault of theirs and they take safety seriously.

My question is, why was an unattended person who does not live in the building left roaming the hallways alone? I should be able to leave my door unlocked for a few minutes in the middle of the day to take out trash with out the fear that strangers will come in, not knocking. We will won't be renewing our lease. Lee mas

Building management is extremely inept, and while the apartments are nice and the building is new, management doesnt know what they are doing and there might as well not be any amenities.

I do not receive any this building at all. Many mechanical and management problems. Please look at other properties and spare yourself the aggravation of living at this property.