Oakmont Flats Apartments

I moved into Oakmont Flats in August 2022. The one bedroom apartment had a good space. I was skeptical renting out the ground floor as I have bad allergies but I needed a place to move and this seemed like it could a place I'd call home.

A month after moving in, I had issues with mice. One mouse got into my apartment and scurried around my bedroom at night and they would also manage to get stuck on my patio (a patio I haven't been able to use since moving in). It's basically an extended trash... can w/ gunk and trash from other residents at this point.

In March 2023, my Rav-4 that was registered with the apartment, was towed from the parking lot without warning. The two apartment managers I saw would not contact the tow company or help me get the car back and they also didn't tell me that either of them had called the tow truck company.

The first week of July, I go back to my apartment and my bathroom is flooded. This was no fault of my own, the pump had backed up and overflowed into my bathroom and also into my bedroom. I reached out to management and they brought in maintenance to fix the issue. Everything seemed okay except for the huge dehumidifier they had blowing in my bedroom.

I come back on 7/6 ( a week later) and as soon as I opened my door I could smell the stench of sitting water. My bathroom had flooded again. I called maintenance to see if they could come fix the bathroom. On 7/8 I received a notice from maintenance that said the request was completed. I came back to my apartment a week later, my bedroom rug was torn out from a corner with one big, loud dehumidifier blowing under the rug and another blowing into my bathroom.

I reached out to management to see if I could be compensated for the time that I could not live in my apartment and they would not give me anything for it (which honestly blew my mind). The flooding was not my fault and that apartment was unlivable during the time. If I had not had a girlfriend who's place I could stay at I would be staying at a hotel or bunking with friends. From my understanding they haven't even tested for mold in the apartment.

Talk to the residents before you decide to move in. I know some people that have had a solid experience and others that can't wait to move out. I've felt trapped at Oakmont Flats since I've moved in. I don't feel good when I'm in my apartment, I do like my neighbors, but it's been a tough experience. Lee mas

i’ve lived here for two years, Bryan and Carlie in the office are great and the new maintenance actually do the work orders you put in! but the new management are barely updating the apartments and raising the prices through the roof (they change the cabinet color and the floors) they act like this is luxury living and it’s the furthest thing from it. for the price they’re asking the community and apartments should really get an upgrade.

Requested simple video/virtual tour and was told the one property only supports in-person, then pushed to view other properties which I had no interest, before curtly telling me "Thank you for your time". It's just a facetime call, didn't know that was a big ask... Customer service is poor. Just tell me you're not interested in my business. I'll take it as a red-flag, and just be thankful I dodged a bullet.

Please I am begging you, reconsider signing a lease with this place. I moved into this mess 4 days ago and have had nothing but issues. My whole apartment flooded on the second day due to people flushing wet wipes down their toilets. The maintenance guys took 2 hours to show up, then were in my apartment for another two hours with a shop vac. They finally left at 1 am and I had work the next day at 6 am. They left a mess with and a horrible stench I had to deal with. They turned off the water... that night so I could not shower or brush my teeth that night or until the morning. Thank god my work has a shower so I cleaned up there in the morning. The maintenance guy (Ronnie) told me they would clean up the mess and it would be all good by 8 a.m. the next day. I come home from work at 5 p.m. to an apartment that smells terrible and has dirt all over the floor. No one answered my calls to help me. That was only issue #1

2. Please, if you make the mistake of signing a lease here in general, do not talk to or receive help from Carlee who works in the front office. I paid the required 40 for valet trash service. she told me it would be here by now. It's been 5 days and I still don't have it. She's also told me the issues below would be resolved. They haven't.

3. My apartment was also supposed to be equipped with a fire alarm. It wasn't present when I moved in. The spot it was supposed to be in just has a frame around it with no fire alarm. The office has failed to supply me with one.

4. One of the lightbulbs was out in the Kitchen when I moved in. I told them about it on the first day. It's still not here.

The incompetency of staff and the maintenance team has been unbelievable. Oh yeah, there were also white stains on the floor when I moved in and the apartment smelled bad. I will be attaching pictures. There lease is like 20 pages long but they cant even fulfill it.

Please, do not move here. Lee mas

NO SE MUEVE AQUÍ! Es sucio, más Caro que parece, y hay ratónes! Oakmont Flats no hace nada por eso, aunque saben muy bien del problema. La piscina tambien es bastante sucio - yo nunca la uso. Lo más peor apartamiento en que he vivo. EVITAR!