12/6/24
Terrible
Staff has been difficult to work with, unwilling to help find solutions, and leasing agreement differs from the information provided when speaking with the employees.
The apartment itself was also incredibly dirty, bugs everywhere upon move in, poor repair work, and over all quality does not match what is advertised.
Attempted to work on solutions- but was told that things are the way they are. No willingness to converse on issues.
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3 personas encontraron esto útil
Administrador de la propiedad en Villager Apartments respondió a esta revisión
We're truly sorry for the experience you've had. We strive for excellence and it sounds like we missed the mark. Please know we take your concerns seriously and will review our leasing procedures and cleaning standards to better serve future... residents.