Aspen Village Apartamentos

Every single building is infested with bugs and they will not do anything to help you. I rented there for 3years and it was always something that happened and they never helped also I lived on the 1 flr someone flooded the laundry room, it seeped in my door and ruined two expensive car parts I had and also some clothes and furniture and when I complained they did nothing they don’t care about don’t rent they will just take your money .

Loud, bugs, controlling car rules, prone to flooding, and so much more. Management and maintenance are abhorrent. All in all would never recommend.

Had the exact same scenario as the most recent reviewer except I had a major bug problem in my apartment (roaches, centipedes and other creatures). Communication is poor and they try to get the Heyman law firm to scare you.

The office staff was very nice when I moved in the beginning of February. The day that I moved, the apartment was not ready, so I had to come back later. There were multiple things wrong with my apartment from the second I moved in that did not get fixed. Including dirty carpet, a dirty patio, a broken cabinet, and a clogged shower drain I had to fix myself. I decided that Aspen Village was not a good living environment for me and decided to put my 30 day notice in, and even moved out 17 days... earlier than I had to. Nichole, the manager, was also very nice and professional when I needed to talk to her. I sat and waited on my balance that I owed, even asking Nichole when I would be getting it. Eventually I got a call from the accounting office and apparently their emails would not go through to me, so they had to send it through their personal email. They overcharged me almost a whole months worth of rent, and I asked for them to fix it. After multiple emails being sent asking where my balance is, I get an email from a law firm telling me that my balance went to collections. I had to find out from the law firm what my balance was, I still do not have a breakdown of what I was charged, and my credit got hurt due to the accounting office not properly handling the situation. I absolutely do not recommend living here. It has been the worst place I have ever lived. Lee mas

me and my girlfriend waited 3 weeks for them to approve us we sent them all the cash they needed, they were really nice in person but we put money down to reserve a room and they gave it to someone else so we got another room and they approved us to move in and not even 1 hour after they approved us they denied us, we already put $250 into reserving and setting up our room so we’d be ready to move in, they will lie to you and pretend they care but they don’t.