19/4/24
BE CAREFUL
I moved out of an apartment that had several issues that made living there less than ideal. First, the noise from a nearby bar made it difficult to enjoy a quiet evening or get a good night's sleep. Additionally, I was required to pay for a "smart bundle" package, which included services like cable TV that I never used, adding unnecessary expense. The layout with an open roof bedroom in some of the one-bedroom units are interesting. Frequent elevator breakdowns were a major inconvenience,... especially when in a rush or carrying groceries. The windows were also of poor quality, breaking easily, which raised concerns about safety and insulation. Lastly, the fees were much higher than I initially expected, which significantly affected my budget. Overall, these issues led me to decide that moving out was the best option. Last but not least, you will have to pay the the full rent of the last month even you will only leave there for 10days. The property manager said they will refund; HOWEVER, they will TRY THEIR BEST TO KEEP EVERY PENNY, AND REFUSE TO COMMUNICATE WITH YOU WHEN YOU ASK FOR IT.
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Administrador de la propiedad en Industry Cincinnati respondió a esta revisión
Hello- Thank you for sharing your feedback regarding your experience at Industry Cincinnati. We want to clarify that while our team strives to provide a peaceful living environment, we do not have control over outside influences such as noise from... neighboring businesses. We always aim to provide valuable services to our residents, and we will take your feedback into consideration regarding our "smart bundle" package pricing. Regarding the elevator breakdowns, we apologize for any inconvenience this may have caused. Our team and vendor partners are very responsive and timely with any needed repairs to the elevators, and we appreciate your patience during these times. We apologize for any confusion regarding move-out charges. Our goal is to ensure transparency and fairness in all billing matters. Please contact us at otrpropmgr@villagegreen.com regarding your move-out charges so we can clear up any confusion and ensure you receive any refund that is due. We value your feedback and apologize for any inconvenience you experienced during your time with us. If you have any further questions or concerns, please don't hesitate to reach out. Best regards, The Industry Cincinnati Management Team