Hickory Creek Apartamentos

Moved in and immediately were met with the never ending problem of cockroaches. Every two weeks we are forced to completely move out of our kitchen and bathroom only for the problem to never go away!! Don’t live here!!

STAY AWAY. I’ve been dealing with roaches for months and the problem is still not taken of. On top of that, I’m trying to move to a new apartment, one without roaches, and the leasing office won’t send over rental verification until I give notice. Why would I give notice before I am approved for the apartment. If I don’t get approved then Im screwed and I am out of a place to stay. They are so backwards. And they don’t care about you as a resident. The pick and choose which emails to respond to... and sometimes the just downright ignore you. I feel like they have done me wrong and all I want to do is get away from this place. I am a great resident, I've never missed rent and always paid on time. I've been very respectful when communicating to management. I am a quiet residents who is also clean and have kept my apartment to great condition. I deserve better treatment. Lee mas

I lived here for 2 years while I finished nursing school. It is a quiet neighborhood so I had no problem studying and everyone is polite. I appreciated the neighborhood more after quarantine since it has lots of walking space and it is even walking distance to Sharon Woods park. The only issue is do not throw your trash at night since there is raccoon families in the dumpster at night looking for food. But other than that it has been great.

The construction is ok, but with paint stains everywhere and wooden fixtures coming off the wall it's very bad. They also attempted to fix my cracked tub by covering it with trash bags. This caused a major mold problem and provided an ideal breeding ground for flies. They didn't fix the tub till I reviewed it online a month later. Very, very filthy when I moved in, and I'm sure they'll charge me for cleaning they don't actually do, but we'll see. Otherwise, the bad/smeared paint jobs, the... refusal to salt the property during winter, and the busted gym equipment show they don't take any pride in the property. Also paid twice by accident after their payment portal glitched. I went to the office because that additional rent was unearned and I felt more comfortable having that money for student loans etc. They pulled up records of me paying twice within seconds and suggested I had somehow spoofed the chase bank app. Very disrespectful and unprofessional given that, like I said, that additional rent was unearned. Money grubbing behavior at a hastily constructed property. Very reminiscent of college where I knew going in the leasing office would rip me off. The manager did leave, good riddance, so consider that please. They offered a renewal at a higher rate even though the apartment has a big hole in the ceiling that wasn't here when I moved in. Contractors also stole from me :( but that's not the property managers fault aside from that they hire losers to do real work. Seriously wouldn't recommend as I think an honest search will turn up an apartment with more professional managment. Lee mas

Safety:
Our door was busted in during the day because they refuse to put deadbolts on doors until after you get robbed. A lot of people get robbed in this complex. Your packages will be stolen regularly.

Absurdness:
We had squirrels living in our ceiling and they had access to our apartment because the piping holes were not sealed off. I thought someone was in our apartment in the morning and I went out of the BR to find a LIVE SQUIRREL in my apartment. The office did not believe us multiple... times after sharing and after a few weeks they caught a live squirrel IN OUR APARTMENT

Doing the Right Thing:
We packed up everything we had for move in day and showed up and the walls were not painted, nothing was cleaned and the carpets were dingy. We had everything so we had no choice to move in. On the week of my wedding I had to move all of our items from room to room so they could paint and shampoo carpets. They did a bad job with the carpets and didn’t do deep stain cleaning. Upon move out we were charged $175 for stains to the carpet even though our check in forms display they were in bad condition. They claim we caused them from pets. We do not have a pet. We even asked for a walkthrough of the unit and wait for it … They cancelled because they had already taken out the carpet because they were replacing with hardwood floors anyways.

We are being asked to pay for carpets we didn’t stain, we marked on our check in form, AND they were replacing anyways.

I recommend avoiding business with people who don’t do the right thing.

Lastly, I’ve seen some hate for the maintenance crew but they are hard workers and do a good job. Lee mas