Saw Mill Village Apartments

Renters beware the grounds look good but your experience will not be ...to give an example its been 8 months almost 9 and I haven't received my deposit...I just called and go a phone service person who told me I needed to call the office , which has clearly not helped. When I asked for a corporate number he couldn't give me one. The email address we as residents were given doesn't work. My ceiling fell in multiple times in the bathroom. I had leaks from upstairs that dripped down throw my light... fixture. Many other problems which shouldn't happen. Also was very poorly lit and no assigned parking, so as a person especially a woman you would be stuck walking practically in the dark quite a distance if you came home later than 8pm. Lee mas

We have lived here for 6 months and we have dealt with constant plumbing issues, rodent infestations, and electrical issues. please do not move here

I would like to note, I still believe this property has potential, yet with the state of current business, I cannot in good conscience recommend this property to others. My previous posts have been basically the same. My observations accounts for my experiences for the last 7 months. I have inquired as to the status of being able to use the workout facilities; to date I have not been informed that it is available. Outdoor Safety lighting has been out for over two months. Trash…. dirty diapers... included… litter a section of the property for at least a month. Trash in the stairways have been there for six months. No matter how hard I scrubbed, I could not get the outside space free of stains and dirt. We cannot enjoy our porch (unsafe) due to the wood splintering under our feet and a mystery liquid and debris falling from the porch above. Maintenance request still unanswered. Water leak from upstairs apartment has not been repaired, to which causes holes, stained ceiling and an odor. My place still fills with Marijuana ATLEAST once a week from the vents. Consistent excessive noise overhead. Parking is not good AT ALL. Abandoned cars in the parking lot, taking up precious parking spaces. Speeding through the parking lot, I almost got hit one-night walking to my apartment. Individuals have been seen trying to break into cars. Although I understand that individual resident behavior contributes to my review, there has to be some sort of accountability. It is difficult to hear that the property being short of staff and the focus on the pool opening have been the reasons for the delayed repairs and the grounds remaining unclean.
Lee mas

Absolutely ridiculous. I came out to my car this morning, parked legally in a handicap spot with my handicap tag displayed in my window, with a sticker on my car saying I would be towed. People park over night in the grass, in the middle of the lot, and illegally in handicapped spaces, and they decided to threaten my legally parked car. I called the office and they insisted the tag was not in my window. I have had to park in handicap (not by my apartment at all) for the past several weeks due to... the lack of parking, and I always remember to place the tag in my window. They then acting like they were doing me a favor by not towing my car. I will not be renewing my lease with this company, and I will tell friends and family to stay far away. Lee mas

Living here is very disappointing.
When we moved in our microwave was completely broken. The leasing agent said that was meant to be replaced before we moved in. After many maintenance requests, calling the office many times and contacting the corporate office we finally received the new microwave over 4 MONTHS later.

When we moved in we also had a kitchen sink that didn't drain. It took 3 weeks for someone to come out and fix this sink.
When they fixed the sink they somehow disconnected the... dishwasher. It took 3 1/2 MONTHS to get someone back out to reconnect the dishwasher. It took us going to corporate to get any assistance.

We also haven't had a working ice maker since we moved in. At the beginning of May they removed it saying they would be back "tomorrow" with new one, no one has been back and we have not heard any updates.

We have two sets of outlets in the kitchen that don't work. A guy came & said someone else would be out "tomorrow" to look at them, never happened.

Our air conditioner was leaking & someone was supposed to be out right away but no one arrived. We finally got ahold of someone 5 hours later & they told us to put a bucket under it then someone would be out "tomorrow", no one ever showed up.

Getting ahold of anyone for anything is nearly impossible but if you do then they will tell you they will be out "tomorrow".

Management is unresponsive to emails and voicemails, they do not answer the phone & they are closed during posted business hours. They will be attentive when you are wanting to rent but once you sign they will not talk to you again. It's very disappointing.

Another thing is that maintenance requests will completely disappear from the portal. It's become routine for us to just resubmit requests weekly. We do receive confirmation emails for every submission so we have proof, but requests are mysteriously getting removed from the back end...

A few smaller things are that the accent wall has a horrible paint job, light bulbs were totally missing from fixtures when we first moved in, hot water didn't work for the washer, HVAC exhaust filters were filthy, and other small things like that. We took care of all these on our own but these were all things that should have been done before they handed us the keys.

As we talk to neighbors we hear the same thing about the unresponsive management & maintenance. We were originally planning to live here for few years but this very out of hand and difficult to live with. Lee mas