Templeton Crossing Apartamentos

Jokasta and quienna are wonderful. They helped me so much and got me everything I needed. I love my apartment !!

Todo el complejo esta super bien, las atenciones con el personal son 1A 100%, la señora Jokasta es una excelente persona, atiende al cliente en cualquier momento , busca soluciones rapidas y sobre todo siempre nos brinda una sonrisa.

After living here for 3 years, I cannot recommend this place to anyone. It was a cheap enough place to live and for that I'm grateful, but I can recount quite a few incidents where the customer service was terrible.

Most recently, we came home to a hole in our ceiling (presumably from the upstairs neighbors). We called maintenance and they got someone out a couple of days later and found a bullet in our closet! They told me they were going to take it back to the office and someone would... contact me. No body ever did. I finally called them and they said the manager was out and they'd get back to me the next day when the manager was in. She didn't. I had to call again later the next day to actually get someone and even then, I didn't really get any information other than that they were looking into it. They finally sent someone out to look at it more but they also didn't give us anything to go on so we were stuck living there not knowing what they heck was going on or if another bullet would find its way into our apartment. It's been almost 4 weeks since this started and they've not once called me to give me information. I've had to call them multiple times a week to see if anything is being done and to my knowledge, nothing really is! We were already planning on moving out so we asked it we could end our lease early and they didn't even bat an eye before saying no there. They haven't worked with us in any way on this really. Absolutely terrible customer experience. Sadly this is only one of many incidents I can think of where customer support has been terrible.

On top of that, the place we got was not like the one we toured. I'm hoping that the renovated units don't look like ours but if you're thinking about renting try and see where you'd actually live before you sign a lease.

All in all, I cannot recommend this apartment complex. Lee mas

This is my first apartment and I am more then satisfied with it. The office staff is absolutely amazing my daughter and I absolutely LOVE it here and I’ll be staying here longer! ??

Crime is crazy . no maintenance to maintain the property. Office is the worst epically the out of control manager . they dont fix anything but dont be late on the rent. Way better places around town