The Residences at Edgewater Place Apartamentos

The model looked exactly like the video in person. The apartment was a lot larger than I thought. I can echo the sentiments that the curb appeal could be nicer, but overall the property is nice and quiet. I actually was able to speak with a resident who advised they loved it there. So that is a great vote of confidence.

Angel the office manager is awesome. She is down to earth and is really invested in having quality residents. This property would be great for someone who works, but does not... have the money to live in a slightly nicer area. I do not think you could go wrong.

From my experience from living with Bray Co before, Angel is on top of everything with her communities. If you need maintenance she sends them, if you need anything else…she is on top of it. Lee mas

For starters, when we moved in.. we had NO AC for about 2 weeks and our house got 90 and no one cared.. THEN our car got towed while we were asleep at 3am because apparently it had no parking pass.. this place is awful and I do not recommend at all.

Let me start by saying Natalie was great throughout this whole process. So, move in day comes. We sign the lease & pay our $(don’t sign & pay without doing a walk through). We go to the unit(there was a man sitting in a chair next to our door drinking a glass of bourbon, smoking a B&M- lol) to do a walk through with Natalie- she had stated that she did an inspection and it definitely wasn’t move in ready but she did the best she could. I can overlook bad paint jobs, a dirty counter, etc. There... was a leaking window, a hole in the closet door, what appeared to be mold next to the dishwasher, the oven drawer was broken, etc. What I can’t overlook is ROACH NESTS AND DEAD ROACHES IN THE CABINETS. There had to have been a huge infestation previously. When I went back to the office to speak with Natalie(30-45min after signing), we told her that we wanted to back out. We couldn’t have our 1 year old living with roaches. She seemed extremely embarrassed & admitted that Orkin came to that unit and treated it for roaches. She contacted her boss who said it was fine to void the lease and payment(great, that’s all I was asking for). Natalie was super apologetic but steer clear. The apartment was absolutely disgusting!! Glad we dodged that bullet. Lee mas

5 Stars go specifically to Natalie in the office! She was absolutely incredible throughout our entire relocation process. She answered all of our questions with promptness and made us feel very confident in our choice to reside here. The 2 bedroom inclosed apartments come with a very good amount of space for two adults to share. These complexes are a little over 10 years old. Thankfully they have been taken well care of over those 10 years and continue to be.
Natalie and her staff are working... really hard to enforce parking rules and visitor parking areas. Which is very helpful! They are super prompt when it comes to any repair requests and on the one occasion we needed someone, we were blown away by the amazing attention to detail and willingness to explain things from the repair staff. The walls aren't super super thick but they are not paper thin by any means. On a rare occasion you may hear a neighbor, but it's pretty few and far between. Overall, not regretting this decision at all and we're glad Natalie helped us. She's pretty fantastic! Lee mas

Where do I begin...place is beautiful & fairly clean except the woods (loaded with trash) not sure if that's the cities job or what but its absolutely awful, if they fined people for trash like they do with the parking and pet waste then we'd be getting somewhere. Customer service is an absolute horror unless you're giving them money then they'll return your phone call. The place itself is decently placed right next to 270. I've gotten my car broken into 2 times in 2 years and my headlight... smashed in the first year - blame that on the fighting neighbors they did nothing about. Will say fairly safe for kids and packages during the day (all the crap happens at night) I'm pretty sure people are living in the woods but who knows. - The creek is actually nice and we take our pets swimming - it runs all the way through Gahanna by the dog park which is a plus. you'll have good neighbors and bad neighbors wherever you go. I am giving this 2 stars because once you sign their contracts you are not a priority anymore - and the "desk jockey" changes everyday and they don't lift a finger for you - if you want something done (cleaning carpets, spray, paint etc.) you might as well pay out of pocket. Lee mas