Communities at Channingway Apartamentos

We lived here for three years and didn’t have very many problems except in regards to the office staff. The location was great and the space was great. It is cheap quality place but rent is significantly less comparatively, so we didn’t mind. The only thing is everything is so cheap that it is unreasonable to expect it to be in new condition when you leave. Meaning, don’t expect your deposit back and expect to be charged more. We spent 2 days cleaning the apartment and still got charged for... various things. In regards to the staff, they are very rude and don’t communicate amongst each other. So be sure to document everything and get everything in writing, because when they have a miscommunication you will be the one at fault. They are too prideful to admit wrong and instead make you feel stupid for even talking to them. I’ve lived in apartments where the staff is much more hospitable and there to help you instead of to just take your money. Also, just fyi there happened to be some car break ins recently Lee mas

I lived in these apartments for a year and maintenance would take about a week to actually show up if I kept bugging them, but otherwise good luck getting someone to come by to fix anything. A/C and dryer would randomly go out maybe once a month. Now I know several other tenants who never had issues like mine, but they would have their own things going on. Management is extremely unorganized and unprofessional, like speaking with you is the bane of their existence. Once I first moved in with... some roommates, I paid $60 for a holding fee so I could get my own unit once my lease was up. They took my money but didn't hold an apartment for me... so I will not be living here again and honestly there are cheaper apartments in the same area with better amenities. Lee mas

I think from the beginning of coming here, my thoughts on this place improved a ton. Newer staff and management i believe has really done well. They’re always updating things, they just did the roof, and saw a note today saying they’re painting and to take off our patio furniture. I live closer to Menards and our tree line is gorgeous. Anytime i need maintenance the people come within a couple business days at most. I really like it here. The landscaping is also always kept up. And i feel safe... walking around and strolling with my baby. Lee mas

Management and maintenance here is awful. My roof has been leaking for 3 months, and they haven't fixed the water damage on my ceiling which has been there since I moved in. Additionally, my stove was broken for the first two weeks I was here, my shower makes a horrible screech whenever it's on, and the hot water heater works intermittently and sounds like it's going to explode. (One guy they sent said this is normal, another said there was no such thing as sediment in pipes)

It's honestly... pathetic. Whoever cleared this place for a new tenant should be fired. Lee mas

I’ve been living here in the gated community for 6 months and I like it for the most part. It’s very quiet and the other residents seem very nice and keep to themselves. The main issue I have is that cigarette smoke somehow gets into my apartment and smells the whole place up!! It’s is horrendous and makes my bf and I miserable. My dog also shouldn’t have to deal with that. Spoke to management and unfortunately they can’t do anything because this is not a non smoking complex. I find management... very nice and helpful, I just wish there were more they could do for me. The cigarette smoke will be the reason I do not sign on for another year lease. Lee mas