24/6/24
Would not recommend
Rent is not price quoted online, they charge for everything including building utilities such as electric and gas, pest control, water, trash, sewage. I’ve never rented an apartment where tenants pay for electric in hallways. It is ridiculous. Gas used to be billed only during winter months but now they bill all year around. When I first moved in someone cleaned hallways daily now it’s every 2 weeks. They didn’t bother to fix pool this year so it will be closed for the summer season. In the... winter, heating doesn’t work so we have to use electric heaters which run up electric. I emailed them but never heard back or got reimbursed. The quality of living has gone downhill. I would not recommend.
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2 personas encontraron esto útil
Administrador de la propiedad en Carriage Hill Apartments respondió a esta revisión
Hello,
We appreciate you reaching out, and we would like to help clear up any miscommunication that you may have regarding our community. Our hallways are cleaned weekly, and we work hard to keep our common areas looking their best. Residents were... communicated via email about the recent pool repairs, and while we understand that the loss of this amenity is currently frustrating, we appreciate our residents' patience. Gas is charged based on the use of hot water year-round in the community. We hope this helps clear up any confusion and our team is available to speak with you if you'd like to discuss anything further. You may reach out by giving our office a call with your name and contact information, or you may reach out at residentservicesoh@monarchinvestment.com.
Thank you so much.