Stone Bridge Apartment Homes

Very arrogant front desk, will not listen to the residents, They start with "No" for any questions.

No maintenance and then uses your security deposit, very arrogant management

Asked to vacate for renovation and then charged for broken blinds and drip pans (which are going to be trashed while they renovate). Complained to the office about dog poops all over and flies coming into the apartment. No actions were taken for that, then charged me more than $240 for pest control. They will try their best not to give back your advance amount. The Property manager's response is very adamant and they don't care about reviews.

I was told my unit would be newly remodeled and of course clean. When you sign the lease you have to sign without seeing the actual unit. The same day I got the keys I went back to the front desk and told them how dirty it was and all the issues with it. They assured me I would be compensated for the issues but they couldn't have it cleaned. Now they are not only refusing compensation me. Yes I have pictures of all of the issues and sent them to the office within hours of getting the keys. Also... had one of the girls from the office come check it out for herself and she too agreed it was unacceptable. There is black soot on the ceiling in the living area and master bedroom. The master shower had crusted black dirt all along the bottom and hair on the baseboard and doors. There were holes in the window screens, cob webs behind the doors and in the corners of the rooms. Black marks on the master bedroom door and the sliding glass door. The molding on the floor is two different colors. There are chucks of the flooring missing from behind both bathroom doors and water leaks in the ceiling of the master bedroom and guest bath. Their answer to that fix was spraying white paint on the ceiling after supposedly fixing the leak on the roof and doing nothing for the leak in the bedroom. They fixed the screen after multiple requests but would not have the place cleaned or painted. Do not move here unless you see your actual unit before you sign and make sure they have fixed everything. Also anything they promise you make sure you get it in writing as I have emails clearly showing they lie. I was desperate for a place given the market but will not be staying once the lease is up. I have contacted the front office both in person and in writing with no resolve and emailed corporate with no answer. Lesson learned stay away from Metro properties Lee mas

Stone bridge is a great affordable place that is pet friendly. Stone bridge, though a bit older than some of the surrounding apartments, is well maintained and clean. Staff is friendly and very responsive. There is a grassy dog park on premise and crystal clear pool. Located in Mason, just minutes away from shopping, dining, parks and 2 interstates. Lease here and you won't be disappointed.