29/10/24
Awful money hungry management
All they care about is charging you for rent and EVERYTHING. The dont actually care about making repairs or if your mail gets stolen
Reseña de Apartments.com
Administrador de la propiedad en Brookpoint Apartments respondió a esta revisión
Thank you for taking the time to share your feedback. We sincerely apologize that your experience at our community has not met your expectations. Your concerns are important to us, and we’d like to address them.
Our community features private entry... townhomes, providing residents with a sense of privacy and independence. However, if there are concerns regarding theft of mail or packages, we strongly encourage contacting the local police department, as we do not have control over deliveries or mail services.
Regarding maintenance, we take pride in having a full team of dedicated technicians who respond promptly to service requests submitted through our office or resident portal. If there are outstanding maintenance concerns, we encourage you to contact us directly so we can ensure they are resolved in a timely manner.
We are committed to providing a positive living experience and are always looking for ways to improve. Your feedback helps us do that, and we welcome the opportunity to address any specific concerns you may have. Please don’t hesitate to reach out to us directly.
