Westbury Apartments

Broken A/C unit in rooms, heat keeps the rooms 80-90 degrees. Impossible to sleep. Tell you there's nothing they can do!

First of all, the leasing manager was extremely sketchy right from the get-go. That should have been my warning, but she was trying to really rush things (she also loves to spam call you like 3, 4 times back-to-back) to get me to put down money on the apartment and eventually sign the lease before even letting me see the place. I even asked her outright to at least send me a video or something of the unit and she completely ignored me. I was pretty desperate for a place, i was naive and I've... never rented on my own before... so i signed the lease. Bad choice.

Turns out what they don't tell you is that the place is absolutely INFESTED with german roaches. They have pest control coming in every week but... I've seen what they do when no ones watching them. I'm at work all day, but I have cameras in my apartment (mainly to watch my pet snake in her tank). Pest control literally goes into your kitchen, places down like 1 trap, sprays a little treatment, and leaves, not spending more than 2 minutes in your apartment. When I asked for a report of what they did to treat my apartment, they told me they treated around my dishwasher and my bathroom... I don't have a dishwasher in my unit, and as I mentioned earlier, i had a camera. No one was in my bathroom. She also has the audacity to tell you not to self treat. With pest control doing as little as they are... you really have no choice.

German roaches are no joke. This is the kind of roach where EVERYONE needs to be serious and fully on board with getting rid of them for it to work. Otherwise... you're not getting rid of them. You are not renting from NM Residential... you are renting from the roaches... must be why the rent is so overpriced for what you get.

Seriously, if you're actively looking for a place to live, PLEASE do your research on various pests so you can look for the signs before you make this mistake. Don't let anyone gaslight you into thinking any of this is normal.

There are other issues that some of these other reviews touch on, but the roaches are a very big concern and there's literally news articles about it. It's bad. Please avoid at all costs, and good luck. Lee mas

I lived there for almost one year. The management are very poor and have no ethics of code of conduct. The building is dirty and infested.

I lived there for almost one year. The management are very poor and have no ethics of code of conduct. The building is dirty and infested.

I'm a pretty tolerable person. It's decent. the reason I'm leaving is because both me and my boyfriend have gotten (loose use of term) ptsd from the fire alarm. I have only rented a year and 2 REAL fires have happened. One on the 11th floor and one in the basement. The alarm can go off at any time of day, you never know how ready you will be when it does, it's nerve wracking. It's hard to trust that 100s of people will not burn their apartment down every day. I have 2 cats and I had to leave... them up here when those fires happened cause I couldn't get them into a crate fast enough. it's scary. Lee mas