Indian Creek Apartments

In my 15+ years of renting through college, graduate school, and as a young professional, this was BY FAR the worst place I have ever lived. I got out of there as fast as I could and was counting down the days until I did. It was disgusting, pest-infested, and far from “luxury” that they advertise. The leasing office is a joke and they have no idea what they’re doing. AR Building Co. has horrible ratings and I understand why. It took a lot of sleuthing and multiple phone numbers to track them... down. Here was my experience:

• MISLEADING RENT: your rent will be $200/mo higher than listed because of “premium” amenities, including maintenance??? Maintenance is not premium, it’s standard. You cannot opt out of any of these, including valet trash which is inconsistent at best.
• When I moved in, they said they deep cleaned my apartment, checked all the utilities/appliances, and took great care of the transition. In reality, I found cigarettes in the “new” carpet, lightbulbs out, dirt everywhere, shower head covered in limescale, dishwasher leaking, a 1-inch gap at the bottom of my front door, a missing closet door, and dryer vent completely full which is a huge fire hazard.
• Many tenants do no follow the rules: dogs off leash, dog poop everywhere, trash left on side walks, adult males purposefully urinating in the pool, and much more. I had brought a lot of these to the attention of the leasing office but nothing ever happened.
• Reeks of marijuana
• Online rental system glitched and deleted my auto-pay, and I was treated horribly by the leasing office.
• Birds, squirrels, and mice living in the walls
• No recycling
• Minors in the sauna at night
• Leasing office manager hung up on me multiple times because she “did not have time for this.” Lee mas

It’s beautiful here! The staff is so kind! Maintenance is on point too! The units are very spacious as well. You definitely want to live here! It’s also very quiet!

Our apartment was not ready at move in. There was an extensive list of things that needed fixed that should have already been done before move in, ie smoke detector batteries needing replaced, multiple light bulbs needing replaced, light fixtures/ceiling fans needing fixed, holes in doors, missing toilet paper holders and shelves in the bedroom closet that were missing screws or had hanging screws. It took them 3 weeks before getting this fixed, thus not being able to utilize my closet for that... amount of time after moving in. One bedroom was missing the knob to the bathroom sink for at least two weeks. No prior knowledge of the laundry room not being able to fit standard washer and dryer sizes, thus having to remove the doors completely & this being known throughout the units and most people just placing them under their beds, per words from maintenance staff. We did two walkthroughs where we noticed some things in the first walk through were only half replaced/fixed, ie one of the hanging bars holding a closet shelf up was just taken out instead of being fixed and one of the door holes was just replaced with a white door knob wall protector (a white circle wall protector being placed in the middle of a brown wood door). The word "luxury" should not be used when referring to this complex. Maintenance entered my home on 11/23/2020 where I was the only one present upon them entering & I left while tasks were completed. I came home and noticed there was a dent on the top of my dryer where a request to replace a light bulb above was listed. I alerted the office staff the next morning where the response was, "blank, is an excellent employee & we have never had an issue with him & he is not a liar so I just don't know what we could do at this point." As if, accidents don't happen and people can't make mistakes. They also stated, "He used a ladder and was nowhere near the dryer." but you have to get right next to the washer and dryer to fix the light ABOVE them, especially because it is sticking out onto the carpet because, as mentioned, it does not fit into the appropriate area. The severe lack of professionalism from prior to moving in, to current is a major disappointment. There's no accountability & if roles were reversed they would not ask for a witness or proof if there was damage done to the actual unit. I am the witness, there was no damage to my property before I left and there was upon my return. I'm being generous with 2 stars only due to the location Lee mas

It looks nice but they have the exact same reviews on EVERY website.

This is an excellent community its quiet, conveniently located, and the maintenance staff are very quick to respond. I am so sad to go but it was the best experience I have had renting so much so I stayed for 10 years. Kirsten is the best office manager anyone could have she is personable and when you speak to her she really make you feel at ease and apart of the Indian creek family. I would absolutely recommend this place to anyone in search of a great living space with excellent staff.