Heritage Preserve Apartments

The elevator is consistently broken, the power flickers and goes out occasionally thus causing the elevator not to work until someone comes to reset it. The bulk internet is slow and constantly lagging. The leasing company will nickel and dime you for everything. The parking, there isn't enough for the building and they claim that even though you may have to walk across a courtyard, that it is still considered available parking. Not convenient when it is cold and raining or you have groceries to... carry in. The oldest buildings have been there long enough that things in the apartments need replaced yet they space out repairs / replacements beyond what they should be. Lee mas

I've lived here without any issues for 6 years and couldn't be happier with my experience. I absolutely love it here. The apartments are very nice, and the staff is very friendly and helpful. Very happy with the return of PM Brandi Walters. She does a fantastic job.

Area is quiet, safe and highly satisfied with new manager Jessica Smith she's doing a fantastic job keeping everything together!! Great place to live highly recommended!!!

I liked living here however, upon move out I got a surprise bill for $360. They apparently had to replace my carpet because of "stains" and charged me over $600 for a job that cost $400. All because of a paragraph in their lease stating they can charge you 1.5 times the cost for things like this. The walls are super thin and you can hear dogs barking 2 floors up. You can hear every single thing in the hallways. The trash valet will often leave your garbage in the can after ripping it open so... that is fun to deal with too. would not recommend signing a lease here... Lee mas

Pros:

-The apartments have nice appliances.

-The walking path and nature area is the top selling feature of these apartments.

Cons:

-The staff in the front office is very unprofessional. Be aware that if you have any issues with the Property Managers you are out of luck. Corporate will not speak with you so the Property Managers can treat you however they want. I have reached out to the BBB and still Corporate is not willing to resolve the problem professionally. The way this place is run... is appalling.

-Cheaply made for Luxury Apartments.

-Smoking is allowed. It will bleed through your walls. My bedroom smells like smoke because my neighbors are allowed to smoke in their apartments. I should have checked that before I moved in, but assumed that new luxury apartments wouldn't allow smoking inside the premises.


Overall I would not choose to live here again. The walking path around the apartment is beautiful, but it doesn't make up for the other issues. Lee mas