Wyndham Ridge Apartamentos

Please don’t move here.

Our AC unit has been underperforming (by a lot) since we started testing it in April. We asked maintenance and management to fix it several times. Temperatures kept climbing, it was 80-90 degrees in our unit and they still did nothing. We would call the office and the manager (who doesn’t work there anymore thank god) would basically gaslight us and say our unit was working fine. We literally had to get a window unit and box fans to get through the summer. Temperature... guns, documentation, countless tickets and emails. Fast forward from the $200-$300 bills to SEPTEMBER, they FINALLY got someone out here. They then came on a Friday and rendered our AC useless until they can come back next week to fix it. This was due to it being an unexpected 3-4 HOUR JOB when the office had told us for months nothing was wrong. This doesn’t even cover the 18-24 inch cracks in my flooring that it took them 6 months to fix. We’ve lived here 6.5 years and in the beginning it was the best place I’ve ever lived. It took a turn. Lee mas

Horrible customer service. The office takes forever (if ever) to respond. Maintenance will blame you for every repair needed. It's cheaper here for a reason.

good afternoon, I want to tell you about this leasing office. On the plus side: really great apartments. Good location, lots of parking. A magnificent information structure. Of the cons: the staff is not friendly. A very long service of making a decision on your application. Incorrect attitude towards the client. Fill out the application and get out of here. It is not surprising that there are problems with delivery in this complex. And judging by the reviews, I am not the only one who has... encountered this problem. Kindly ask the management of this leasing office. Pay attention to the work of your managers. It seems that they just come to work to drink coffee and talk. Rudeness is all. With respect to the management of the company, I hope you will solve this problem. Lee mas

Since penny took over as regional manager, the staff is constantly leaving, nothing gets done and she is rude to most everyone as far as I’ve seen, before her it was a great place to live

Just moved in and was promised a 1st floor and after signing the lease I go to my new home and it’s a 3rd floor. No type of accommodation attempt was made( no other apartments were available on the first floor so I had to just suck it up)and the leasing agent I dealt with has been making errors through the whole process, first she sent me a denial email then I had to call and spoke with the property manager who told me otherwise. I don’t know if Sam is new but as of now, not very satisfied with... the customer service I’ve been receiving. Lee mas