Northwoods Apartments

Broken A/C it is 80 degrees in the apartment every night. Even with an infant, they say a broken A/C is not an emergency.

After calling and leaving several messages over the span of 2 to 3 weeks, I have received no return calls or any sort of update. When I finally get ahold of someone in the office, she is rude and not helpful.

I would recommend living in a cardboard box over this terrible apartment complex.

Fire your office staff, they are worthless.

Fix A/C

Communication is a must... with tenants Lee mas

It took 10 months to get my AC fixed. Over and over again I was lied to about when this issue would be fixed. I finally had to file a complaint with the city of Columbus. Carlton Equities, who owns this property, does not care. There have also been multiple cars broken into or stolen at this property including the Property manager. Don't rent here.

A/C requests should be treated with high priority but it appears that is not happening here. My A/C has not worked since I moved in over a month ago. The inside of my apartment is getting close to 90 degrees and running fans in every room does not help. I have put in multiple requests, and have been told the A/C has to be replaced, but that has not happened. If there is an abundance of A/C requests, maybe more maintenance technicians should be contracted so that requests may be addressed in a... timely manner.

To the management team at Northwoods: Either fix my A/C ASAP, provide me with extra fans or a portable A/C unit, or give me a rent credit so that I can buy the portable A/C myself. Lee mas

Honestly, when we first decided to move in last year we were excited about the idea of living amongst so many trees and having the option to paint over our walls As well as having access to certain amenities however, (though there has been a recent change in property management) We’ve had countless maintenance issues from our extremely old thermostat to the leaking faucet in each bathroom, barely working washer and dryer, drawers caving in etc. you have to pay unnecessary amounts of money in... addition to the already high and expensive rent for accessible parking and when I first moved in I was already midway into my pregnancy and halfway through the lease there was an abundance of cars taking up all the parking near our building and we had to park on the other side of the complex to even find a spot and walk the rest of the way to our apartment. Our blinds are extremely old to our balcony I can tell because it looks as though someone attempted to tape them and reinstall them as if they were brand new our balcony screen door completely fell off, and most recently our secured buildings failed us when we needed our packages protected and someone stole our baby swing right out of the box. We’ve been waiting for months just for the pool to get open and it is now nearing the end of June and we keep Getting told that the pool will open and weeks later still it is closed, everything is so expensive and I don’t understand why there isn’t much to show for it in our workout room, I mean they make everything look nice on paper but in reality once you’re moved in you realize that you’ve been scammed. I also don’t like the fact that they make you put in a 60 day notice before leaving the premises, normally I wouldn’t care however due to Covid I and my fiancé weren’t able to put in our two month notice and they weren’t willing to work with us so that we could move out and now we have to pay for an additional month to stay in an apartment we were already prepared to leave. I will say that management has always been polite however previous maintenance men have been quite rude and lazy, and we’ve had to request for them to come back again and again to fix the same crap over and over again it’s honestly pointless unless they’ve hired a whole new maintenance staff. This place had potential but didn’t quite live up to it’s price. Lee mas

No heat, no A/C. Appliances have issues. Asking them to fix something is a waste of breath.